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1.5 Based on 86 reviews
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    • Nothing about them 2
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    • Service 11
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    • Delivery 7
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I ordered a fruit bouquet for delivery to an out of town friend, who was in the hospital. I received a call on the promised delivery day saying they couldn't deliver that day and would deliver the next day. The next day I got a call at 4:30 pm telling me that the couldn't make the delivery again. Eventually they admitted they couldn't make the bouquet. Needless to say I am furious. I will never use them again, they are incompetent and... Read more

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I made an order for a same day delivery paid $ 79.45 ,waited all daycalled at 4:52pm because it was a business they tell me the florest didn't have the flowers I wanted in stock.they had my phone number and my email no one could of informed me of this.then they offered to deliver it on saturday >i responded if you couldnt deliver it on friday why would I even trust you to deliver it saturday,they offered discounts on delivery and gift card i... Read more

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On Monday, July 25th I placed an order on line with 1-800-flowers and proceeded to place an order for my mom because she is not too internet savvy. I generated the order for a plant to be delivered to my aunt who was recuperating from a heart attack and the order was scheduled to be delivered on Friday, July 29th. The flowers were attempted to be delivered by Fed-Ex but my aunt was not at home and was at a her local cardiologist for a follow-up... Read more

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DO NOT ORDER FROM HERE. 1 800 Flowers is a complete scam. My sister ordered flowers for my mom's birthday a week prior to the delivery date. They arrived on her birthday, but completely dead. I called customer care to give them a chance to right their wrong and they did...! Except they didn't, they just told me they did. The woman on the phone initially said the next available delivery would be the following Tuesday (four days after my mom's... Read more

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Ordered flowers for my fathers funeral . They confirmed delivery, we called to confirm morning of funeral. They said it would be delivered on time. 20 minutes before funeral they said they cannot make delivery. Enough said, this company is heartless and don't know what thwy are doing. NEVER CONSIDER THIS COMPANY.

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The American Dream or so they say, But what if I told you that dream would destroy family's livelihoods one day? I know the story's, all of them, of each of your brands and how each of them came to be. Useless knowledge some may say but not to me, I have shared tidbits of these amazing story's with your customers on several occasions because they made the company that I had such pride in, 1800Flowers.com what it was. I used to think, this is... Read more

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I had ordered flowers for same day delivery service for a friend's funeral that I could not attend. I got a call after 1PM when the service started at 2PM, that they did not have my arrangement available. They cannot deliver to the funeral anymore and offered to deliver to spouses home the next day with an arrangement worth 1/2 the price I paid. This made me look as if I didnt care for my friend and now I cannot reverse this situation. All I... Read more

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They took my money and never delivered. The flowers never arrived. They sent me a confirmation email that the order would be delivered by 7pm the following day. Two days later, no flowers and NO WORD FROM THEM AT ALL. I had to call their "customer service" number to find out that the order couldn't be fulfilled for whatever reason. I asked for a refund and confirmation of a refund but they haven't sent me anything yet. Plus they said it would... Read more

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Never again will I order ANYTHING from you. I ordered a large funeral spray on behalf of my company, when my manager's husband passed away. The order was placed 2 days before the service. She lives in a small town and decided to use 1800-flowers so they could contact a florist that delivered that direction. I paid $300 for it. Given that she was in mourning, I couldn't ask her immediately if she got our flowers, but we were just chatting about... Read more

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What an awful company. No integrity or customer service. I ordered flowers for a friend having a cornea transplant and they called me on the same day to say the florist rejected the order. They said it would be delivered the next morning but never was.

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