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  • Customers like
    • Flowers 2
  • Customers don't like
    • Service 8
    • Delivery 7
    • Did not deliver 5

Xmas Order #1): Delivered on the wrong date (one week too early) which wouldn't be fresh by Dec 25th. Xmas Order #2): Advertised on-site red & white lilies for Christmas. Orange & yellow lilies were delivered. Would have been great for Halloween. My orders were submitted online. I had to call for BOTH orders to correct them. I was on-hold for 22 minutes. We had to cancel one... Read more

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I ordered flowers to be sent to my daughter. 3 days after the delivery was supposed to happen they had not delivered them. They said it was due to snow in the area. They promised me they were on the truck ready to be delivered. 2 days later no flowers. Now it was too late. Don't trust what they say. They promised me this because I was going to cancel my order with them. I finally did but it... Read more

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Had to take to the Philippines and it took about 45 mins to order and can't talk to people who are not from this country because all they do is read off a script. 1800 flowers used to be a good place for flowers but now it's complete ***!!! Read more

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Horrible Service:order Flowers for Daughter in-law arrive Very Late Had order 7am Central time 6 pm still had not Arrive in hospital Read more

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I ordered an arrangement for my wife for our anniversary, and also added a small box of chocolates. The day before our anniversary (Saturday) 1-800 called me to tell me that their florist was closed on Sunday (really, you sold me an arrangement that offered Sunday delivery). After arguing with the representative we agreed that the flowers would be delivered on Monday, after work, and that she... Read more

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Do you want to feel the most disappointed in your life?? Look no further!!! Call 1-800FLOWERS.com!!! Here’s my story, hold on to your hats for this ride! I’m in the USA, my fiancé is living in Europe for a time. My sweet love unfortunately had a miscarriage, so the day I found out I did what anyone would do being so far away from the love of their life, I got on the internet to send some flowers.... Read more

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My husband wanted to surprise me with flowers and ordered from 1800flowers. After talking with him several times throughout the day, he finally asked me if I liked my flowers. I never received them, but he got an email saying they were already delivered. When I called customer service the woman put me on hold to call the local florist only to tell me that the florist had to send an early delivery... Read more

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Awful. I placed my order on 10/21 to have flowers delivered to my wife's job for our anniversary which is today, 10/26. Around noon, I hadn't heard from her. Thinking this was odd, I logged in to track my order, only to find there was no tracking information. Even more suspicious, immediately after checking the tracking, I get an email from the company stating that the order had just been sent... Read more

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Received flowers after giving customer service my number 3 times they got it wrong the first two times . I finally got the flowers they look half dead I am ashamed to deliver them in this shape but have no choice I will never order from them again. I see why they will not give out the florist name that does them ,these were going to Kennestone Hospital so beware if you order any to go there.... Read more

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I am a florist of 29 years. I do quality work and receive no complaints except those who ordered from 1800 flowers! They take orders, filter them to a local florist and take 25% or the money. We are expected to fill the entire order as taken by them. They ask for flowers that are not in season and are not available and say that we can substitute. When we do, they complain then reduce our... Read more

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