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  • Customers like
    • Flowers2
  • Customers don't like
    • Service8
    • Delivery7
    • Dead flowers4

They suck. Tried called them to fix and order and they never returned my call. Add comment

  • May 11
  • Flowers / Florist
  • North Aurora, Illinois
  • Chocolate Covered Strawberries
  • 1
  • 1
  • 30
  • REVIEW RATING 3/5

Ordered their special "tTwo days of Joy" or something like that Chocolate Covered Strawberries day 1 (Friday) , Flowers day 2 (Saturday) . Now I'll admit I made a mistake on the zip code for delivery.. and corrected it the following day and had 2 follow up calls with customer service (India .. i think) , placed on hold while they worked on it.. 10 minutes... I was assured everything was ok. ... Read more

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  • May 11
  • Flowers / Florist
  • Fort Myers Beach, Florida
  • Roses
  • 1
  • 1
  • 80
  • REVIEW RATING 4/5

I received roses from my son for Mothers Day which were delivered on Saturday. I took them out of the box immediately, cut the stem and put them in water. Most the leaves were dried up and falling off, but I was hoping with a little water maybe I could bring them back to life. No such luck! Sunday morning, the roses started wilting as well! What really hurts, I don't have the heart to tell my... Read more

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  • May 11
  • Flowers / Florist
  • Troy, Ohio
  • Flowers Bouquet
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

"DO NOT ORDER FROM 1-800-FLOWERS. I recently placed an order with this company on the 8th of May for two bouquets of flowers for mother's day. A few hours later I received a call from the company stating that the bouquets could not be made because the flowers weren't in stock with my local florist. I was told that the ENTIRE order was canceled and that the money would be placed back onto my card.... Read more

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  • May 11
  • Flowers / Florist
  • Shelburne, Vermont
  • Mothers Day Flowers
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

I should have read the complaints before I placed a $200.00 order. It was supposed to be delivered the day before Mother's Day, May 9th. Every time I called I was assured it will be delivered. It was then promised to be delivered on Mother's day, May 10th. It was not. Now I am waiting to hear back from a supervisor. This is the first and last time I will use them. It is a fraud on the public.... Read more

Was this review helpful? 1 0

I can never express how sad and disappointed I am with the non-service and blatant lies received from representatives of this company.i ordered flowers, they took my money for payment and I received nothing. Not even the promised call of apology to my mother.when there is a catastrophic breakdown in ones ability to provide service, get rid of your third party outsourcing representatives. Add comment

  • May 10
  • Flowers / Florist
  • Zephyrhills, Florida
  • Flower Arrangement
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

Very disappointed! Paid over $80 for an arrangement, and it looked nothing like what I paid for. Read more

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  • May 10
  • Flowers / Florist
  • Stuart, Florida
  • Flower Arrangement
  • 2
  • 2
  • 50
  • REVIEW RATING 4/5

My daughter ordered flowers ($150.00) on Monday, May 4 for a Mother's Day weekend. When nothing arrived by 5:30 P.M. Sunday /Mother's Day she called. She spoke to someone, who spoke very little English and worked off script who said they were just about to call her to tell her the local florist 1-800-flowers was using in our area ran out of flowers!! She could get a refund, or they would deliver... Read more

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  • May 10
  • Flowers / Florist
  • Bethlehem, Pennsylvania
  • Mothers Day Flowers
  • 5
  • 5
  • 27
  • REVIEW RATING 5/5
1800Flowers - Review about Mothers Day Flowers from Bethlehem, Pennsylvania
1 of 2

Did not deliver flowers to my mom and Mother's Day! Tell me there was nothing they could do because FedEx said that they had delivered it to the correct address. I took my confirmation statement, I have given them the correct address but my mother never received the flowers! She has no reason to lie. Customer service person I spoke to suggested my mom walk around the neighborhood, knock on the... Read more

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  • May 10
  • Flowers / Florist
  • Bakersfield, California
  • Tulip Arrangement
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

I dont even know where to begin here. On Tuesday, I had a small flier handed to me bearing the 1800Flowers logo. The young man had on a 1800Flowers shirt and a SGK hat. The deals advertised seemed within reason for tulips in a glass vase or 2 dozen roses. The flier noted that a portion of every purchase bought using the coupon code would go towards the Susan G. Komen Foundation. I stopped to... Read more

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