1800Flowers Complaints and Reviews

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1800Flowers
Main address: One Old Country Road Suite 500 11514 Carle Place NY
1-800-FLOWERS® (1-800-356-9377), , http://ww10.1800flowers.com//serviceform.do
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  • Jul 01
  • Flowers / Florist
  • San Francisco, California
  • Late Delivery
  • 1
  • 1
  • 37

My order was not delivered on time, I had to call and make sure they were still getting delivered, the man on the phone said the florist needed more money!!! haha!!! and he said he would cover it for me.....Im sorry?? I paid what it said online and now it wasnt delivered coz you screwed it up? If i didnt call would they ever have gotten delivered?? flowers arrived at my mums house finally the... Read more

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Anniversary flowers never delivered but sent email stating otherwise. Rochester, NY Add comment

     

  • Jun 13
  • Flowers / Florist
  • Bellingham, Massachusetts
  • Not Delivered Flowers
  • 1
  • 1
  • 19

Never use this place! I ordered flowers online on June 3 to be delivered June 6. I had to call on June 11 to see why they hadn't been delivered. She said she would get everything figured out the next day. Someone called me the next day (June 12) to tell me they couldn't find sunflowers so I said just to send any flowers of the same price value. She said she would get them out that day and... Read more

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  • Jun 09
  • Flowers / Florist
  • Calgary, Alberta
  • Flowers
  • 2
  • 2
  • 16

Ordered flowers for my sister's grad as I wasn't able to drive to her city to make it, but lo and behold, they weren't delivered. Here I am, four days later, still no progress on the order. 1-800-Flowers keeps saying they can't reach the florist and that there's nothing they can do, the only florist in my sister's town said they never received the order in the first place. Awesome. Thanks for the... Read more

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  • Jun 04
  • Flowers / Florist
  • Fountain Valley, California
  • Awful Flower Delivery Service
  • 1
  • 1
  • 15

Ordered flowers online to be delivered 6 days in the future for an anniversary. Flowers were delivered same day with a clear (not the advertised red colored) vase. Called them same day and agreed to full refund. They called me back the next day at 6 AM my time to advise they now wanted to pick up the arrangement. That wasn't discussed & agreed on ahead of time. I told them they could pick... Read more

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  • May 29
  • Flowers / Florist
  • Naples, Florida
  • Flowers Delivery
  • 1
  • 1
  • 31

ordered flowers for my daughter who just had her first baby. The flowers were suppose to be delivered same day! called my daughter in the hospital asked if she received flowers she said no, called 1800flowers following day because still not delivered, was told order was canceled because they didn't have a flower that was suppose to go into arrangement. was never notified of this by phone or... Read more

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  • May 27
  • Flowers / Florist
  • Gore, Oklahoma
  • Sympathy Flowers
  • 3
  • 3
  • 58
1800Flowers - 3 Strikes and you are O U T!!!
1 of 2

I am sick and tired of ordering flowers from 1-800-Flowers.com! I understand that substitutions are necessary at times; however, they should carry the theme as well as represent the amount of money I spent sending someone flowers. In the most recent incident, I sent a sister sympathy flowers for the loss of a pet. The arrangement was called "Lavender Dreams." What she got was not purple and... Read more

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  • May 19
  • Flowers / Florist
  • Toronto, Ontario
  • Flowers Delivery Fail
  • 1
  • 1
  • 21

Unfortunately we were a little disappointed with your service in that the flowers were delivered a day early (being Friday instead of Saturday) and they did not have a card attached and so my Mum did not know who had sent them. This is extremely poor quality of service and not one I expected from a high Quality florist. The courier made no attempt to contact the recipient by phone and no notice... Read more

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  • May 17
  • Flowers / Florist
  • Rochester, New York
  • Flowers Delivery
  • 1
  • 1
  • 27

I was assured... basically GUARANTEED that a floor basket arrangement would arrive ON TIME to my GRANDFATHER'S funeral service. I have the screen shots of the conversation I had with the customer service rep to prove it (I attached part of one). However, nearly two hours after the service, I received a phone call and email letting me know that the flowers were not able to be delivered on time.... Read more

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  • May 15
  • Flowers / Florist
  • Montreal, Quebec
  • Customer Service
  • 1
  • 1
  • 21

My sympathy order was missed because of Mother’s day deliveries. I placed the order in advance, operator said, it will be delivered on the day I specify, all good, thank you for your order. And then...Nothing. I would not even knew, if didn't start to worry as I didn't hear from my friend. It is very heartbreaking that I could not support my friend in her grief and had to run around trying to... Read more

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