1800Flowers Complaints and Reviews

Had an experience with 1800Flowers?   Submit review ›
1800Flowers
Main address: One Old Country Road Suite 500 11514 Carle Place NY
1-800-FLOWERS® (1-800-356-9377), , http://ww10.1800flowers.com//serviceform.do
Had an experience with 1800Flowers?
Submit review › Submit review ›

  • May 17
  • Flowers / Florist
  • Rochester, New York
  • Flowers Delivery
  • 1
  • 17

I was assured... basically GUARANTEED that a floor basket arrangement would arrive ON TIME to my GRANDFATHER'S funeral service. I have the screen shots of the conversation I had with the customer service rep to prove it (I attached part of one). However, nearly two hours after the service, I received a phone call and email letting me know that the flowers were not able to be delivered on time.... Read more

Was this review helpful? 1 0

  • May 15
  • Flowers / Florist
  • Montreal, Quebec
  • Customer Service
  • 1
  • 12

My sympathy order was missed because of Mother’s day deliveries. I placed the order in advance, operator said, it will be delivered on the day I specify, all good, thank you for your order. And then...Nothing. I would not even knew, if didn't start to worry as I didn't hear from my friend. It is very heartbreaking that I could not support my friend in her grief and had to run around trying to... Read more

Was this review helpful? 0 0

  • May 14
  • Flowers / Florist
  • Toronto, Ontario
  • Bad Customer Service
  • 1
  • 13

I have done business with many floral delivery companies in the past, but I will never be using your company again, nor will I recommend you to anybody. My order status has changed only after I got on your website to enquire about where it was. It was promised to be delivered today, which I paid extra for. Not only was it not delivered as promised, I wasnt even notified about it! A simple phone... Read more

Was this review helpful? 0 0

  • May 13
  • Flowers / Florist
  • Dallas, Texas
  • Undelivered Flowers
  • 1
  • 12

I purchased 4 follow arrangements on April 27th, 2014 for Mother's Day. Two arrangements were for my boyfriends parents in Albany New York, and the other two were for my Mother and Grandmother who live at the same address in Maryland. They were to be delivered on Friday, May 9th to all four people. I must add that I paid extra to have this done for Friday due to the overload for Mother's Day.... Read more

Was this review helpful? 0 0

  • May 12
  • Flowers / Florist
  • Non Delivery Of Flowers
  • 1
  • 3

I arranged on Thursday, 5/8/14 for flowers to be delivered to my house on Saturday, 5/10/14 for my wife on Mother's Day. No flowers, no phone call, no e-mail, no nuthin'. Called customer service on Sat evening and was told nothing could be done and flowers would be delivered on Monday, 5/12/14. This is why I don't usually order occasion sensitive items delivered. When I put my wife's satisfaction... Read more

Was this review helpful? 1 0

My daughter got to cry talking to her mom today, because the purple roses she ordered her mom never arrived. Though she received multiple messages over two days saying they had been delivered! This place is crooked! Who is their local distributed so I can visit them??? Add comment

  • May 10
  • Flowers / Florist
  • Fort Mill, South Carolina
  • Flowers Delivery
  • 1
  • 12

Went to check my mail this afternoon and found a flower bouquet and a box of candy on my driveway completely soaked by the rain. I have been home all day plus I have 2 small yorkie who bark if anyone even reaches for the doorbell. The card was just mushy wet paper so I have no idea who sent them. I could make out a telephone number so I called the florist. She stated their policy allows them to... Read more

Was this review helpful? 3 0

Terrible "Bait and Switch tactics. Customer service based in India. Never ever will use this slimy company Add comment

  • Apr 28
  • Flowers / Florist
  • Flower Delivery
  • 2
  • 12

I spent the weekend reviewing flower delivery sites in order to have flowers delivered to my sister for a very specific day (which most people do). It was MORE than important to me that these be delivered on this particular day. I pulled up my order online to find out the status and all it said was "order received". Not good. This was at approximately 4:30 in the afternoon on the day it was... Read more

Was this review helpful? 2 0

  • Apr 24
  • Flowers / Florist
  • Cleveland, Ohio
  • Disgusted Flowers
  • 2
  • 37

Ordered "Lavender Dreams" arrangement for my fiancé and she received "Nightmare On Elm Street". My fiancé hates (and I mean hates) yellow roses... Well she got yellow roses mixed in with dark purple flowers from mars. a complete disaster. Called 1800flowers and they said "sorry, we can send another arrangement if you like", I said no I want my money back, they said "hold please.....we can give... Read more

Was this review helpful? 2 1
 
×
You are reading about 1800Flowers.
Filing a new complaint about
×