1800Flowers Complaints and Reviews

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1800Flowers
Main address: One Old Country Road Suite 500 11514 Carle Place NY
1-800-FLOWERS® (1-800-356-9377), , http://ww10.1800flowers.com//serviceform.do
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  • Aug 16
  • Flowers / Florist
  • Undelivered Funeral Arrangement
  • 1
  • 1
  • 20

Ordered flowers for my daughter in laws funeral, looked the next day and said they were delivered, then the next day they called me to let me know there was a problem and they would not be delivered, asked if I wanted a refund or delivered the next day after the funeral was over. What a bunch of a-holes. Read more

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  • Jul 26
  • Flowers / Florist
  • Dead Flowers
  • 1
  • 1
  • 44

I ordered flowers for my mom on Mothers day. When the flowers arrived, they were completely dead. When I complained, I was told the only compensation I could receive was a coupon for more flowers. I don't want more dead flowers!! I want my money back!! Terrible. Will never do business with them again. Read more

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  • Jul 21
  • Flowers / Florist
  • Marysville, Washington
  • Special Arrangement
  • 2
  • 2
  • 84

Really!?! Tried to order a special arrangement for my mom on her last day of chemo. Obviously they look nothing alike! They promised to redeliver and never did. Want my money back now! Read more

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  • Jul 01
  • Flowers / Florist
  • San Francisco, California
  • Late Delivery
  • 1
  • 1
  • 42

My order was not delivered on time, I had to call and make sure they were still getting delivered, the man on the phone said the florist needed more money!!! haha!!! and he said he would cover it for me.....Im sorry?? I paid what it said online and now it wasnt delivered coz you screwed it up? If i didnt call would they ever have gotten delivered?? flowers arrived at my mums house finally the... Read more

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Anniversary flowers never delivered but sent email stating otherwise. Rochester, NY Add comment

     

  • Jun 13
  • Flowers / Florist
  • Bellingham, Massachusetts
  • Not Delivered Flowers
  • 1
  • 1
  • 21

Never use this place! I ordered flowers online on June 3 to be delivered June 6. I had to call on June 11 to see why they hadn't been delivered. She said she would get everything figured out the next day. Someone called me the next day (June 12) to tell me they couldn't find sunflowers so I said just to send any flowers of the same price value. She said she would get them out that day and... Read more

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  • Jun 09
  • Flowers / Florist
  • Calgary, Alberta
  • Flowers
  • 2
  • 2
  • 19

Ordered flowers for my sister's grad as I wasn't able to drive to her city to make it, but lo and behold, they weren't delivered. Here I am, four days later, still no progress on the order. 1-800-Flowers keeps saying they can't reach the florist and that there's nothing they can do, the only florist in my sister's town said they never received the order in the first place. Awesome. Thanks for the... Read more

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  • Jun 04
  • Flowers / Florist
  • Fountain Valley, California
  • Awful Flower Delivery Service
  • 1
  • 1
  • 17

Ordered flowers online to be delivered 6 days in the future for an anniversary. Flowers were delivered same day with a clear (not the advertised red colored) vase. Called them same day and agreed to full refund. They called me back the next day at 6 AM my time to advise they now wanted to pick up the arrangement. That wasn't discussed & agreed on ahead of time. I told them they could pick... Read more

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  • May 29
  • Flowers / Florist
  • Naples, Florida
  • Flowers Delivery
  • 1
  • 1
  • 33

ordered flowers for my daughter who just had her first baby. The flowers were suppose to be delivered same day! called my daughter in the hospital asked if she received flowers she said no, called 1800flowers following day because still not delivered, was told order was canceled because they didn't have a flower that was suppose to go into arrangement. was never notified of this by phone or... Read more

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  • May 27
  • Flowers / Florist
  • Gore, Oklahoma
  • Sympathy Flowers
  • 3
  • 3
  • 74
1800Flowers - 3 Strikes and you are O U T!!!
1 of 2

I am sick and tired of ordering flowers from 1-800-Flowers.com! I understand that substitutions are necessary at times; however, they should carry the theme as well as represent the amount of money I spent sending someone flowers. In the most recent incident, I sent a sister sympathy flowers for the loss of a pet. The arrangement was called "Lavender Dreams." What she got was not purple and... Read more

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