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1.5 Based on 86 reviews
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I ordered the Summer Dunes largest size for $59.99, the dimensions were supposed to be "approximately 24"H x 18"L"... I am all the way in Hawaii and truly wanted my mom to have a nice surprise for her birthday since she is all the way in Boston. So sad and disappointing, the arrangement is not even close to the size on the website, it looks like a small arrangement. I could have ordered the smaller size instead if I knew it would be like this.... Read more

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ordered 05-31-2016 to be delivered same day for funeral at 2pm and paid the EXTRA fee to do this. got a call 1 hour before the funeral just to be told that they could not find a florist to accommodate me for what i ordered! what???? are they not florists???? NO! they are 2nd party flower brokers!!!! they said they could have a florist make something nice for the $120.00 i paid! cant wait to see what that will be and if it even gets there in... Read more

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1800flowers Bouquet Review from Denver, Colorado
1 of 2

Order# 142482547 I ordered what I thought would be a beautiful birthday bouquet for my daughter. I was told it would be delivered between 9am-5pm on May 18th 2016. In first photo thats the flowers I ordered, in the 2nd photo is the mess she received!! The flowers weren't delivered until 5:40 pm as she was leaving work. The delivery person nearly dropped the flowers and blamed the wind (there was a breeze but NO wind)!! I'm so angry , my... Read more

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They are affiliated with 1800 flowers the flower arrangement they show in the website and the one I actually received are totally the opposite l. I spent $75 on the deluxe arrangement and it looks like it's worth $20. I called them and they replaced it with the same one, I called 1800 flowers and there's nothing they can do they are there for the sales and not the customer srvice. Now I have to call Graceland florist to try to get my money back.... Read more

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Never using 1800flowers ever again, Syosset 1800 flowers dropped the ball big time. Sent my girlfriends mother flowers that never showed! Called twice and was lied to that they were delivered and received by an individual that does not even live at the residence. Tried customer service again, told the flowers were never received and I was told yet again that they were delivered when they were not, as I insisted that they were never delivered... Read more

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Ordered prom corsage 2 weeks in advance. Delivered on date suppose after 6 pm. Flowers were wilted, they were not refrigerated. Was suppose to get 3 risea wirh corsage, got two. Would have been nice if they would have delivered wilted flowers earlier in day so I had time to buy corsage somewhere else. Very disappointed. I have no intention if ever using them again. Read more

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DO NOT USE 1 800 FLOWERS! They are a GIANT rip off! My husband ordered an arrangement for me for mothers day. When the arrangement arrived (at 4pm) it was the wrong arrangement and they did not include the box of chocolates he oredered with it. The driver called the florist and they were very apologetic and told us to keep the wrong bouquet and the correct order would be sent the following day (Monday). Monday came and went...NOTHING. We call... Read more

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I spent almost $100.00 on a flower arrangement for my 84 year old mother on Mother's Day using the 1800flowers website. I've used it before with some success. The flowers arrived on time but were in terrible condition. The box they came in was deformed and the flowers were discoloured and crushed. My Mom would have complained but there was no card or phone number from the company who delivered them. I emailed 1800Flowers several times to... Read more

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I ordered flowers for my mother in law on tues for a Saturday delivery so she could enjoy them for Mother's Day weekend... I received a phone call from a customer rep on sat at 2:30 stating that due to overbooking that the flowers would not be able to be delivered until Monday , which did nothing for me since they were supposed to be for Mother's Day... I understand that things happen but to be notified at 2:30 the day that they are supposed to... Read more

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I did not order a flower arrangement to be sent to someone; called the company to let them know; found out the flowers were actually ordered to be sent to someone I ordered flowers for maybe ten years ago! Fraud department never called me back, called again, fraud department isn't taking calls. Next step is police.

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