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1.4

First of all this is a cheap substitute for a florist. The flowers come in a purple cardboard box (like a little flower coffin for your half wilted, sorry looking flowers). You then have to assemble them yourself and put them in the vase which means they will look nothing like a professional arrangement. My order arrived with the vase shattered and the flowers half dead. So I had to spend an extra twenty minutes sweeping glass off my floor.

If you think calling customer service will resolve this issue then you're mistaken. They insisted on sending me a new arrangement next week which I do not want. The customer service rep hung up on me and then they deleted my review on facebook and blocked me from their page.

Do yourself a favor and pay the extra money to get your flowers from a real florist. The excitement of getting flowers comes from the delivery and the presentation. 1800flowers is a sad, cheap alternative and you get what you pay for.

Reason of review: Problem with delivery.

Location: Philadelphia, Pennsylvania

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Tina F Jju

Please accept our sincerest apologies for the issue you have posted.ย ย  Please email me at: wecare@1800flowers.com with: your name, the recipientโ€™s name and the delivery date of your order.ย  Please also include an email address and a contact phone number where you can be reached. Please put "Pissed Consumer" in the subject line.

Thank you. I look forward to hearing from you and resolving this for you promptly.ย  - Tina Flowers

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