- From mobile
- Nov 25
- by anonymous
After reaching home and saw what I ordered for my wife, I was disappointed. The description states long stem roses. These aren't long stem. They are medium stem roses. After doing some research long stems tend to be around 23 inches. The roses I received range from 14 inches to 18 inches. I was weiry about downloading the 1800 flowers app and signing up for the celebration pass because it seemed like a easy and convenient way to send my love... Read more ›
Paid for free delivery service and have used this service several times in the past. Now, I cannot remember my password, cannot forward the sign-in information sent by Flowers to reset my password, so I am stuck. Have called the 800 number for help, waited more than 12 minutes before my call was answered, all to no avail. While waiting on the phone to be connected to an operator I was subject to repeated advertising announcements, why not some... Read more ›
I am completely disgusted with the services, or lack of, provided by 1-800flowers. I ordered an arrangement to be delivered the hospital where my cousin had just delivered her first child. The arrangement of course was to be a surprise. Upon further investigation, I found out the arrangement was never delivered. The customer service representative informed me to contact the hospital. I contacted the hospital. I was informed that hospital policy... Read more ›
Went through this Company to send flowers across the country to a fellow Marine, friend, who's life was cut to short. After speaking for over an hour, and having the representative for 1-800 Flowers repeat to me the particular arrangement I purchased, the cost, the address of where to be sent. The time of the service and the DATE! After all of that, the flowers did not arrive to the service. I called back and she had submitted the date to be... Read more ›
What do you know?? Ordered from these people and my flowers never came. Customer service was abysmal. Never use them again.
I ordered a basket of flowers for my wife's birthday that were supposed to look like 2 dogs. What she got was a bunch of white carnations with black plastic eyes and noses randomly scattered among them. Excessive service charge and shipping costs. Customer service gave me a 50% refund. Pretty typical of the other reviews I saw here.