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Nice going, 1800 Flowers, the Fathers Day cookies ordered 2 weeks early, was delivered 2 days after Fathers Day You can see why the company is going down the tubes You suck Happy Fathers Day to anyone who deals with this company as your gift was probably late. We will...
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#1063625
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Run as far as you can! This is the second time I have "ordered" flowers online from these clowns and both times they failed to deliver. 100% of their customer service is from a country where they don't even speak English. They called me and I could not understand a...
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#1059115
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On Saturday, May 27, 2017 I order a get well arrangement for a friend in the hospital. Was promised same day delivery, later that day was called and told they couldn’t deliver because friend wasn’t in that hospital. He was. I called them back with his full name and...
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#1055414
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1800flowers - No delivery, empty promises

1800flowers
#1054329
1.5
Ordered Mothers Day flowers. They didn't show up so I called and was told they would reorder and be there the next day. Didn't show up again. I've called them seven times and gotten multiple different excuses, but each time a new promise that the flowers would be delivered in a day or two. Still haven't arrived and I am giving up. Will not use again.
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1800flowers - Flowers were wilted

1800flowers
#1050012
1.0
Left flowers outside in 90 degree temperature- no water or moisture in case or box! Replacement delivery was just as bad - next time I'll go through a local florist. Flowers come from a warehouse hours away and deliver by FedEx- FedEx trucks are not set up to deliver flowers or anything that needs to be cooled! Like ordering groceries and having them delivered with no refrigeration!
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1800flowers Plant Review

1800flowers
#1035278
1.0
We ordered flowers from 1800flowers for a friend who lost her mother. The total was over $100. What we ordered was a beautiful planter. What she received looked like Charlie Brown's Christmas Tree.
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1800flowers Delivery Service Review

1800flowers
#1008796
1.0
My husband sent me roses for Valentine's Day. Were they delivered on time? Of course not! Delivered the day after minutes to 4pm. Same thing happened to me when I used them for Mother's Day. Their customer service is a joke and doesnt do anything to rectify the situation. Use a local florist instead!
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On Friday, May 12, 2017 a rose plant with candle was delivered to my aunt in Tampa Fl, I just called her to inquire how the plant was doing, she informed me that she didn't want to tell me but the little rose plant has died, it arrived fine, she loved the vase and the...
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Anonymous
Anonymous

Most likely the plant had spider mites - they are a big problem for small roses aka Victory Roses. Spraying a solution of dish soap,rubbing alcohol and water will kill them an...

5.0
I liked
  • Overall service
I didn't like
  • Product quality
  • Quality of product
  • Dead flowers
#1052358
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Contacted 1800flowers to let them know the flowers sent by my son for Mother'sDay died the next day. The initial Specialist was very apologetic and told me a replacement was forthcoming. When this did not transpire, I called back and once again promised replacement....
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#1051187
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Ordered Flowers to be delivered on a Thursday, not delivered. Called them on Friday, said they would be delivered, they weren't. Called again on Saturday and they called me back after I asked them to let me know if they would be delivered. They called back and said...
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#1047568
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The worst service ever. I ordered flowers for Mother's Day paid a service charge and a second charge for delivery on May 14. I received a confirmation that promised delivery between 8am and 9pm. That long delivery window and late end point was bad enough but then they...
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1.8
I didn't like
  • Did not deliver the product
#1047180
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I stopped using 1800 flowers 2 yrs ago because they ruined my mother's birthday. They delivered the flowers to the wrong address and by the time my mother received the flowers they were literally drooping, almost dead. The second was Mothers Day it was close to 9 pm...
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Anonymous
Anonymous

You should have trusted your instincts and not used them again. It is unfortunate that many mothers today have been victims of bad flowers (or in some cases - no flowers). T...

1.0
I didn't like
  • Total experience and lack of services as described
#1047152
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My daughter in law ordered me flowers that never arrived. we got a *** ton of excuses from oh they delivered and were sent back to oh they never were sent. then spoke multiple times to people who do not speak english for *** and try to read out of manual what kind of...
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1.0
I didn't like
  • Reading out of a manual on what excuse to give customer
  • Did not deliver the product
  • Bad refund policy
#1047132
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I ordered from 1800flowers on the Monday prior to Mother's Day. The flowers were delivered on Friday May 12. On Sunday I received a picture of the beautiful flowers sent by my mother's care giver. It wasn't even remotely close to the picture on their website and about...
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Anonymous
Smitty

Thank you for pointing out this company's foreign association.I wish someone would publish an encyclopedia of outsourcers to help us avoid these anti-American profiteers and s...

5.0
#1047107
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