1800flowers Bouquet Review from Denver, Colorado

Order# 142482547

I ordered what I thought would be a beautiful birthday bouquet for my daughter.I was told it would be delivered between 9am-5pm on May 18th 2016.

In first photo thats the flowers I ordered, in the 2nd photo is the mess she received!! The flowers weren't delivered until 5:40 pm as she was leaving work. The delivery person nearly dropped the flowers and blamed the wind (there was a breeze but NO wind)!! I'm so angry , my daughter thought it was a joke until I showed her what they were supposed to actually look like!

I requested a refund and was told I'd only get 1/2 of my purchase back and a coupon for the next time.

If I do not receive my 1/2 refund the top personal will be hearing from me!I'm so dissatisfied and very disappointed being that your company had/has a good reputation but not so sure now...

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Price Affordability
Style and Design
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Diversity of Products or Services
Advertised vs Delivered
Delivery Service

Reason of review:
Not as described
Product or service
Fields Of Europe In Green Vase
Review category
Flowers / Florist
review #850686

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