Denver, Colorado
Not resolved

Order# 142482547

Related: 1800flowers Bouquet Review

I ordered what I thought would be a beautiful birthday bouquet for my daughter.I was told it would be delivered between 9am-5pm on May 18th 2016.

In first photo thats the flowers I ordered, in the 2nd photo is the mess she received!! The flowers weren't delivered until 5:40 pm as she was leaving work. The delivery person nearly dropped the flowers and blamed the wind (there was a breeze but NO wind)!! I'm so angry , my daughter thought it was a joke until I showed her what they were supposed to actually look like!

I requested a refund and was told I'd only get 1/2 of my purchase back and a coupon for the next time.

If I do not receive my 1/2 refund the top personal will be hearing from me!I'm so dissatisfied and very disappointed being that your company had/has a good reputation but not so sure now...

Review about: Fields Of Europe In Green Vase.

Review #850686 is a subjective opinion of a user.

Value for money
Product or Service Quality
Advertised vs Delivered
Price Affordability
Discounts and Special Offers
Style and Design
Turnaround Time
Customer service
Diversity of Products or Services
Delivery Service
PRODUCT OR SERVICE 1800flowers Bouquet
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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