Caledon, Ontario
1 comment
100% full Not resolved

On February 10th, I decided to order 2 sets of flowers (2 separate orders) both for $100 or more. 1 was to a client and the other was to my wife for valentines day to be delivered on Feb 13th.

My client got hers on Feb 11th in a different city and I got an email thanking me for the flowers and teddy bear (new child) so I was expecting great things on Saturday for my wifes flowers (paid extra for saturday delivery).

On Saturday I got home and my wife laughed at me asking if I spent $10 for flowers as it came and it was 14 flowers in total and looked like less than you would get at a gas station. No vase or real green fill. I was shocked when I saw it as it was nothing compared to the picture I ordered from (I even choose the best, fullest bunch for an extra $30, on both orders so it would look amazing). Take a look at the pictures below, my clients were just as bad, got completely ripped off and wasted $200!!!

I called 1-800 flowers right away, spent 38 minutes until I got someone live, she was very nice, asked me to send pictures and said she would call me back as soon as she got the pictures. She did about 10 minutes late and was laughing, she said I guess because it was valentines day weekend maybe the florist ran low on flowers, but she would past it to the manager who was in on Sunday as she could not make the call.

I asked my client to send me a picture, she too looks like a gas station set of flowers, but better than my wifes. Anyways Monday rolls around, no call from the manager, Tuesday I called, waited 21 minutes for someone to pick up, when they did they hung up by accident I hope.

Today is Wednesday, I have wasted over 2 hours on this, no manager called, can not get a live operator. The sad thing is I had 3 more orders to order for the next month. I will ensure I NEVER ORDER from this company again.

Review about: 1800flowers Flowers.

Reason of review: Bad quality.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Had an Experience with 1800flowers?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Tina Flowers

Please accept our sincerest apologies for the issue you have posted.Please email me at: with your name, the recipient’s name and the delivery date of your order.

Please also include in the subject line Pissed Consumer and your handle/account name . Thank you.

I look forward to hearing from you and resolving this for you promptly.-Amanda

You May Also Like

1800flowers - Not as pictured, not as paid for 1800flowers "I ordered a bouquet to be delivered to my sister in the hospital.I paid $58 for the bouquet and it was supposed to be roses, lilies, carnations and..." Read more 1800flowers Roses Flowers Review from New Windsor, New York 1800flowers "I am contacting you in reference to my Mothers Day Flowers. They looked ill as soon as i received them. I like a credit..." Read more 1800flowers Bouquet Review 1800flowers "Hi, I have been having numerous issue with a delivery 1800Flowers did on Feb 13 2017. They delivered flowers that was nothing like I purchased I will upload picture of..." Read more 1800flowers - Didn't deliver quality of what was ordered 1800flowers "I ordered "A dog for Fall" on 9/26 for a relative in ICU. When I reviewed the order on line they showed a delivery date of 10/3. I got on..." Read more New JW Marriott at Walt Disney World ! (To be built by DCS Real Estate Investments of Palm Beach) Dcs Real Estate Investments "Yes! DCS Real Estate Investments of Palm Beach filed plans with Orange County on July 24, 2017 to develop the newest JW Marriott Hotel at Disney World. The new hotel..." Read more Bluepearl Veterinary Partners Liesl Schmidt - Bluepearl Vets/NYC Veterinary Specialists/Liesl Schmidt vet/misdiagnosed, injured & killed my dog. Bluepearl Veterinary Partners Liesl Schmidt "BluePearl/NYC Veterinary Specialists, veterinarian Liesl Schmidt (former employee), is the cold, calculating monster that injured then killed my sweet dog with a deadly combination overdose of medications. BluePearl/NYC Veterinary Specialists..." Read more Arvest Bank - Closed my account without notice Arvest Bank "I have a treasury check that is deposited into my account every month. Like clock work, it is in there each month, usually every 28 days. I also have an..." Read more Lazada Malaysia - Need my refund immediately Lazada Malaysia "Refer to my request 3210901 still not settle. I have not get my refund. Lazada block my access to talk to your customer service live chat. No update at all..." Read more