Product: 1800flowers Customer Care Clear all filters (10 of 10 reviews match)
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1800Flowers - Upset

I've waited two weeks for my receipt via email, the people I talked to can barely speak English, I had to spell everything ten times. I'm well over done with apologies, just send me the damn Receipt. email my receipt today!{{REDACTED}}
Product
1800flowers Customer Care
#1250970
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I placed a order on 2/26/2018 that 800-Flowers could not meet the time frame.I was dealing with rep's from other countries and NOT the USA which is WRONG !!! Another USA company that wants our money but not to pay USA taxes and salaries to our citizens. Once I...
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1.0
Product
1800flowers Customer Care
I didn't like
  • Customer service and will never do business with again
#1199503
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Seems like 2018 is not the year for 1800flowers. I have never ordered flowers "online" before. This year I was going to have them delivered to my wife at work, and while searching discovered they had a nice heart necklace and bracelet. My wife texted me from work happy...
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1.0
Product
1800flowers Customer Care
I didn't like
  • Deciet
  • Missing product
  • Quality of product
#1191621
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@1800flowers dale 1012 from 1800flowes was the worst customer rep that I ever had he name was dale and his rep # is 1012 he wrote my information completely wrong and instead of Valentine’s Day he sent it the day after a complete idiot could hardly speak English then I...
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1.0
Product
1800flowers Customer Care
#1189992
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Put in order.Received confirmation, then was told that product not available after I received confirmation that the product was available. Got all sorts of excuses. Not compensation on botched up order that was done by your company. Also CSR can not communicate in...
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1.0
Product
1800flowers Customer Care
#1185678
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After talking to some one in the Philippines who answered from a script They proceeded to say they would call me back but instead just cancelled my order, absolutely disgusting customer service
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Anonymous
Brian Maloney

Do not use no matter what this is not a caring company wrong day delivering no excuses will not give you any answers kept me in dark no help do not wast your money to many ot...

1.0
Product
1800flowers Customer Care
#1183281
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Tracking order feature at 1800FLOWERS is telling me there is no order. Since I am unable to communicate with anyone at this company either by phone (unless I want to wait for over 20 minutes) or by chat feature I am at a loss to find out any information for my...
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1.8
Product
1800flowers Customer Care
#1008342
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Ordered flowers for my wife for Valentines day on the 6th.Got call 3 days later on the 9th stating that they could not deliver to my wife's job. Called 1800 flowers and asked to have my order cancelled. After much script reading from the agent Maria, and other discount...
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Product
1800flowers Customer Care
#1008193
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Customer service is TERRIBLE.They dont speak English and therefore cant do anything in under 20 minutes by phone since they keep repeating or asking dumb questions like "Can I call you by your first name?" Or "Can I place you on a brief hold?" --which lasts 2-5...
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Product
1800flowers Customer Care
#974476
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Paid for free delivery service and have used this service several times in the past. Now, I cannot remember my password, cannot forward the sign-in information sent by Flowers to reset my password, so I am stuck. Have called the 800 number for help, waited more than 12...
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Product
1800flowers Customer Care
#951255
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