Product: 1800flowers Customer Care Clear all filters (0 of 14 reviews match)
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Thinking that I had successfully changed the flowers with a large gift box full of sweet treats, I was confidant my Aunt would receive a mothers day gift that she would enjoy. So on mothers day my aunt will receive a gift from me that will bring her sadness instead of joy. 1800flowers...
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1800flowers Customer Care
#1254036
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1800Flowers - Upset

I've waited two weeks for my receipt via email, the people I talked to can barely speak English, I had to spell everything ten times. I'm well over done with apologies, just send me the damn Receipt. email my receipt today!{{REDACTED}}
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1800flowers Customer Care
#1250970
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This company really stands behind their product. They will bend over backwards to make sure that you are happy. They have a 100% smile guarantee. I did find this out because of a problem. But they re-delivered the flowers and I was very happy. Plus they gave me a $20...
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1800flowers Customer Care
#1250475
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I ordered flowers , balloon and bear for my wife's birthday on last April in Daly City, CA. My wife loves all the bears she got as present and keep those nice in living room. We got ugly bear which is not the same from website at this time. Their customer service...
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1.0
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1800flowers Customer Care
#1248459
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I placed a order on 2/26/2018 that 800-Flowers could not meet the time frame.I was dealing with rep's from other countries and NOT the USA which is WRONG !!! Another USA company that wants our money but not to pay USA taxes and salaries to our citizens. Once I...
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1.0
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1800flowers Customer Care
I didn't like
  • Customer service and will never do business with again
#1199503
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Seems like 2018 is not the year for 1800flowers. I have never ordered flowers "online" before. This year I was going to have them delivered to my wife at work, and while searching discovered they had a nice heart necklace and bracelet. My wife texted me from work happy...
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1.0
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1800flowers Customer Care
I didn't like
  • Reducing offer of refund
  • Quality of product
  • Missing product
#1191621
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@1800flowers dale 1012 from 1800flowes was the worst customer rep that I ever had he name was dale and his rep # is 1012 he wrote my information completely wrong and instead of Valentine’s Day he sent it the day after a complete idiot could hardly speak English then I...
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1.0
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1800flowers Customer Care
#1189992
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Put in order.Received confirmation, then was told that product not available after I received confirmation that the product was available. Got all sorts of excuses. Not compensation on botched up order that was done by your company. Also CSR can not communicate in...
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1.0
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1800flowers Customer Care
#1185678
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After talking to some one in the Philippines who answered from a script They proceeded to say they would call me back but instead just cancelled my order, absolutely disgusting customer service
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Anonymous
Brian Maloney

Do not use no matter what this is not a caring company wrong day delivering no excuses will not give you any answers kept me in dark no help do not wast your money to many ot...

1.0
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1800flowers Customer Care
#1183281
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I used u before and had no issues. This year the names and addresses were messed up. Took forever to get straight out. My sons delivery he didn’t know who it was from my name wasn’t on card. Very very unhappy. I do not know why service went down hill. Please fix the...
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4.0
Product
1800flowers Customer Care
I didn't like
  • Performance
#1157007
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