Product: 1800flowers Delivery Service Clear all filters (0 of 194 reviews match)
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I ordered a bunch of flowers to be delivered to a friend at a school in NC on Monday the 23rd February and another bunch to be delivered the next day to the same address to a different friend. On Tuesday I found out that the Monday order had never arrived. I emailed...
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1.0
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1800flowers Delivery Service
I didn't like
  • Customer service
  • No delivery
  • No us representative
#1481737
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1800Flowers - Scm and service failiure

You have failed me tremendously. I have emailed your customer service time and again, each time I got one excuse after another and an apology but never an indication you have an intent to deliver or refund me my money for your service failure. I have reported your poor service and non compliance to the BBB for which I have been assigned a case. I have placed an order for a bouquet of flowers on your Saudi Arabia 1800 flowers advertisement for a guaranteed delivery on Order #: W00825242760328 Order Date: 2/7/2019 for a delivery date of February 12, 2019. I intended an early delivery purposely for Valentine occasion but no delivery transpired. I have consistently emailed you requesting a deloivery or refund but you have no indication to do either one. I DEMAND my money back PLEASE!
1.0
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Product or Service Quality
Product
1800flowers Delivery Service
#1479974
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Our office ordered flowers for a funeral, we told them it needed to be there by 2 pm. We went to the funeral home, no flowers. They did not arrive until nearly 7pm! Speaking to their customer service was like banging our head on a brick wall. They kept offering to...
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2.2
Product
1800flowers Delivery Service
I didn't like
  • Poor resolution of this issue
  • Being given excuses on the phone
#1472921
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They never delivered nor gave a refund. You have to investigate. Plus if you happen to use paypal and have your husband's name on the account but the wife (me) ordered the arrangement - they will not issue the refund until they talk to the account owner. I think it...
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1.8
Product
1800flowers Delivery Service
I liked
  • Pretty pictures online
I didn't like
  • No flowers arrived
#1413677
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1800Flowers - Very diappointed

The first time i ordered flowers they didnt arrive until my gf was walking out the door to go home the second time the order never showed up and i called 3 times during the day to see were and when they would be delivered i will never use 1800flower ever agsin
1.0
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1800flowers Delivery Service
#1381332
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Today was my granddaughters birthday. Ordered a flower cake from 1-800-flowers. Not delivered. First I e-mailed the company and said where is the order, this was after the delivery time. Two minutes later I get a response that they tried to deliver but no one was home....
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1.0
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1800flowers Delivery Service
I didn't like
  • Totally disappointed
#1353919
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My nephew & wife sent me a bouquet of flowers to arrive on my birthday 8/30/18, which I never received. They told me it was rejected & I would get it the next day. I called several times & only the last person told me they had the wrong zip code. If this was the...
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1800flowers Delivery Service
#1346706
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I purchased a bouquet of flowers in July and they were supposed to be delivered yesterday by 8pm. They were not and I contacted customer service via email. They apologized without any resolution. I replied back and again, “I apologize for any inconveniences.” No...
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1.0
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1800flowers Delivery Service
#1327270
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1800Flowers - Failed to deliver to FUNERAL

ordered, wake was from 1-5, flowers not delivered, got a call that evening. Didnt even know due to funeral being in another state. They wanted to deliver to funeral home the NEXT DAY! NEVER USE 1800 FLOWERS!!!!!
1.0
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1800flowers Delivery Service
#1324201
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1800Flowers - Fraudulent company

I ordered flowers for my mother-in-law for Mother's Day, using 1- 800- flowers.com and she never received them I called them I emailed them and never received the credit back on my credit card. This is a fraudulent company and no one should ever use them ever again. They should go out of business. They suck!
1.0
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Customer service
Delivery Service
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Style and Design
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Value for money
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1800flowers Delivery Service
#1304638
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