Product: 1800flowers Delivery Service Clear all filters (0 of 194 reviews match)
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1800Flowers - Recd confirmation email but flowers never delivered

What is up with 1800flowers? I ordered on line for a major milestone arrangement a week in advance. I received a confirmation email right away and thought everything was taken care of until the evening of the event. I called my relative who said she never received it. I called 1800flowers and they said they'd tried to reach me by phone. I will never use them again.
1.2
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Product
1800flowers Delivery Service
#1254930
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They indicated they were checking the order but never got back. I called and the lady said they would be delivered Sunday. That is after she finally located my order. Huge disconnect between the local florist and 1800flowers. The bouquet was with my Mother-in-law the...
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Product
1800flowers Delivery Service
#1254904
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Promised delivery for Mother's Day, never received the edible bouquet. Called customer service, tells me they cannot deliver on Mother's Day, since their other customers are more important. Couldn't escalate the call to a supervisor either since they're all "busy". I...
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1.0
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1800flowers Delivery Service
#1254903
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1800Flowers - No delivery on Mother’s Day

Horrible experience. Never delivered the flowers I ordered for Mother’s Day. Rip off!!!!!
Product
1800flowers Delivery Service
#1254891
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Thanks 1-800flowers.com for lying about delivering flowers to my mom when it never happened. And why does this company have an A+ on the better business bureaus website??!! Can't they see how many complaints there are out there? I wish I had seen the complaints before...
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1800flowers Delivery Service
#1254844
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My son currently lives in Germany and ordered flowers last Friday for his mom for mother’s day. They promised that they would be delivered yesterday in Florida. Needless to say that never happened even though my son was sent a text telling him that they were delivered....
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1.0
Product
1800flowers Delivery Service
I didn't like
  • Broke a moms heart on mother day
#1254738
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I called on a Thursday hoping that my mother would receive flowers by Sunday for Mother's Day. Enough time, don't you think? After speaking to the sales girl, she assured me that I will get a confirmation via email. I didn't see any confirmation Thursday or Friday. On...
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1.0
Product
1800flowers Delivery Service
#1254593
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I paid almost $33 dollars extra delivery fees before Mother’s Day for 2 dozen roses that website promised would be delivered the next day, Sat. The company charged my account and when I complaineded , theater the order was for 1 week later. A Lie!!! Why would I pay $...
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1.5
Product
1800flowers Delivery Service
#1254480
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So I called 1-800 Flowers over and over and over got the runarounds got hung up twice could not talk to a supervisor. I ordered two orders going to the same state same town one ordered was delivered successfully the other one went to limbo. They gave me a FedEx number...
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3.0
Product
1800flowers Delivery Service
#1254469
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I'm really not sure what has happened over at 1800Flowers .I live on the West coast and all of my family lives back East. I have relied on this service for many years. I order and send flowers to my mother, sister in-law and niece frequently. Lately the service as well...
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Product
1800flowers Delivery Service
I didn't like
  • Poor customer service
  • Agents werent able to solve simple problems or go off script
  • Constant disregard for issue
#1254071
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