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I ordered same day delivery at 10am.  At 3:45pm I got an email saying they could not deliver until the next day because they were out of flowers.

 They made two phone calls stating the same problem. 2 1/2 days and nothing.  I wrote to their customer service and was offered sending something UPS a few days later.  They are very adept with writing and phoning apologies.

Obviously they've had a lot of experience with that.

Unfortunately delivering their product as you've paid for is something they don't know how to do. Stay away from this company

Product or Service Mentioned: 1800flowers Delivery Service.

Company wrote 0 private or public responses to the review from Dec 24, 2011.
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Tina Flowers
#397209

Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order.

Please also include an email address and a contact phone number where you can be reached. Thank you.

I look forward to hearing from you and resolving this for you promptly. - Tina Flowers

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