1800Flowers ruined mothers day.
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I ordered flowers for my mother online at 1800 flowers for delivery saturday may 7 and they were not sent so I called on sunday may 8 and they said they will be delivered the next day and Ill get half of the flower amound refunded. Well monday came and at 6pm still no flowers this is a day after Mothers day.
So this time when I called and asked what florist it was suppose to come from they said they could tell me, they called them and said they will deliver it in an hour.TOO LATE! A day after mothers day.
2 days late. No fixing this!!!
Location: Fort Sumner, New Mexico
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Same here. What I don't understand is why they didn't at least inform me that the flowers would not make it by Mother's Day so that I could make alternate arrangements.
I only received a call after I emailed them and then was told they could deliver the flowers Tuesday...right....
I told them to cancel the order, but that fixes nothing, nor will some coupon for money off a future order. THERE WILL BE NO FUTURE ORDERS FROM ME!!!!!
Me either. Never ever again.
Thanks 4 sharing.
I'll bet there are many more out there. This the first time I have posted a complaint against any Company.
Hello! I am so sorry to hear that you had these issues.
I am a Sales and Service Specialist with 1-800-Flowers and would like to assist with this. Please contact us at: custserv@1800flowers.com or if you prefer, please provide me with your order number here so that I can contact you directly.
We look forward to hearing from you so that we may bring this issue to a satisfactory resolution. - Tina
Same thing here. It's Tuesday.
Still no flowers. Still no refund...There are better services out there.
Same exact thing happened to us this Mother's Day. I will never use 1800FLOWERS again!