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Flowers were supposed to be delivered on the morning time for a 12:30pm funeral. I received notice at 5:30pm that night that the "flowers have now been delivered". Waaayyyy too late. I requested a refund (via email because the 1-800-FLOWERS phone number has been...
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#1273871
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1800Flowers - Lies and Limpy Floral Bouquet
My daughter sent me flowers for Mother's Day this year. They arrived May 18th, five days after the holiday. The box label was on the bottom of the box so the flowers sat upside-down in the heat for a couple of hours because no one rang the bell. The blooms were broken,...
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1.0
I didn't like
  • Customer service people lie to you
  • Customer service
  • Accent of phone operators
#1267629
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1800Flowers - Funeral flowers with no sympathy
1800Flowers - Funeral flowers with no sympathy
1800Flowers - Funeral flowers with no sympathy
I placed an order on 1-800 flowers for my grandfather's casket. I searched for hours online until I found this beautiful arrangement called Blue & White Mixed Half Casket Cover. I was terribly wrong, when I got to the funeral home to say my goodbyes these flowers were...
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3.2
#1266399
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I want to make sure I understand...... I ordered and trusted 1-800-flowers with a delivery for a sympathy arrangement that was to represent an entire Church, spent $96.54, that I can't get proof of delivery for and 1-800-flowers wants to offer: 1) a re-delivery to the...
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1.1
#1263778
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Absolutely terrible! Originally ordered over phone cause online wasn’t working correctly, then was on the phone an hour trying to correct it with someone who can’t speak English. Then found out they were not delivered a week later after I had to call due to no...
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1.0
#1260175
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My son placed an order through an online flower company. However, the arrangement which was sent to me on Friday 5/11/18 , two days before Mother’s Day, arrived incomplete from 1800-flowers. The reason I say incomplete is because later that day when my son came home &...
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I didn't like
  • Insufficient compensation
#1257996
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I had ordered flowers for my wife for "Same Day Delivery" on 5/15/18. I waited for the confirmation that the flowers had been delivered. There were no flowers delivered! There was then a voicemail message left on my phone on the night of 5/15/18 saying "in order to...
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1.0
#1257640
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My mom is just getting her flowers today May 16,2018.I placed her order on May,10,2018 im so pissed and on top of that the flowers were dead.I have made several calls in the last 6 days and they only want to refund 50% of my money.My mom lives in Va. and I live in NC.I...
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1.0
#1257509
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I placed an order on May 7th for Mother's Day Delivery. On May 12th, I received confirmation to my email that the order was delivered. When I checked with my mom on May 13th, she said she had not received the flowers. I called customer service on May 13th (Mother's Day...
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#1257250
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1800Flowers - Worst experience

Order flowers for mother’s day . Had them delivered a couple days before . They were terrible. Look like they throw a bunch of flowers in a vase . Email them and sent a picture . They said they were going to send another arrangement the next day . No arrangement contacted 3 days later . They said sorry for inconvenience. Thier were going to send another one out . Still no arrangement
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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#1257159
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