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Today was my granddaughters birthday. Ordered a flower cake from 1-800-flowers. Not delivered. First I e-mailed the company and said where is the order, this was after the delivery time. Two minutes later I get a response that they tried to deliver but no one was home....
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1.0
I didn't like
  • Totally disappointed
#1353919
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I put an order in for delivery on a Thursday, it was never delivered and I got the run around that they were sorry, and they promised it would be delivered the next day, again the next day it was not delivered and again I got the run around, they promised they would...
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#1350296
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1800Flowers - I ordered flowers for my girlfriend and received Garbage

1800Flowers - I ordered flowers for my girlfriend and received Garbage
1800Flowers - I ordered flowers for my girlfriend and received Garbage
So I ordered a nice looking bouquet of flowers for my girlfriend, she got them a day late in a squished box and they look like trash to be honest. I’d recommend finding someone else for flower delivery. Take a look at what I ordered and what they received !
1.0
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#1348306
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My nephew & wife sent me a bouquet of flowers to arrive on my birthday 8/30/18, which I never received. They told me it was rejected & I would get it the next day. I called several times & only the last person told me they had the wrong zip code. If this was the...
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#1346706
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1800Flowers - Well they wouldnt let me order

I had funeral in Oklahoma and i am in California. I tried to order. Nope cant ha e that. Nope cant ha e that. On the phone for o er hour. Asked for a manager. Nope cant have that either. Than she hung up on me. Wow
1.0
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Product or Service Quality
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#1328986
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I purchased a bouquet of flowers in July and they were supposed to be delivered yesterday by 8pm. They were not and I contacted customer service via email. They apologized without any resolution. I replied back and again, “I apologize for any inconveniences.” No...
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1.0
#1327270
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1800Flowers - Failed to deliver to FUNERAL

ordered, wake was from 1-5, flowers not delivered, got a call that evening. Didnt even know due to funeral being in another state. They wanted to deliver to funeral home the NEXT DAY! NEVER USE 1800 FLOWERS!!!!!
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Turnaround Time
Value for money
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#1324201
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I was on phone 7 times today, simply to change delivery time of order dor Next day. They keep telling me they cannot guarantee delivery time, but they could take my money on day order placed and guarantee delivery time then. They just keep repeating themselves, over...
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#1318498
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1800Flowers - Fraudulent company

I ordered flowers for my mother-in-law for Mother's Day, using 1- 800- flowers.com and she never received them I called them I emailed them and never received the credit back on my credit card. This is a fraudulent company and no one should ever use them ever again. They should go out of business. They suck!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1304638
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Ordered flowers for a funeral...they looked exactly nothing like the picture and were severely lacking. Called them just prior to the funeral to express our anger, disappointment and outrage over this "arrangement"...and instead of taking care of the situation they...
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Anonymous
Jeff harbaugh

Outraged is a perfect word for what I had to deal with also. Is there any business anymore that takes pride in themselves?

Anonymous
Anonymous

QUOTE : "outrage" Really ? You're easily outraged, seek medical help immediately. Disappointed, sure. Annoyed, likely. Outraged ? Insane.

2.0
#1291467
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