1800Flowers
Reviews and Complaints
1-800- Flowers.com
Disappointed
No apologies
Missed order
1800 flowers screwed it up and the CSR's are useless as *** on a bore hog
Purple Roses Review
Sale Practices Review
1800 Flowers Delivery Driver Got Lost - Entered wrong address in GPS. Flowers still not delivered over 24 hours later.
Did not deliver when promised for no good reason
Paid EXTRA to have delivery sent on Valentines Day, delivery NEVER arrived.
Thanks for the dead flowers and horrible customer service!
Worst customer service *ever*. Friends attempted to send a sympathy bouquet.
Despite having my cell phone number, they left a tag on my door asking me to call them. I tried to call them for days, only to hear that they were too busy to answer my call and to go online, which I did and left a message there. Two days later, a delivery man brought me dead flowers...I tried to have them returned...he refused, telling me to call the local number. I tried multiple times...no answer.
Finally, late last night, I get an email from the corporate offices telling me that I haven't given them enough information to help me. Really? I sent back a not as polite email (I had been very polite up to this point) telling them my thoughts. This morning, I got another email telling me that they appreciated my feedback and look forward to my future business.
Not likely. Now how do I write the thank you note to my friends "thank you for the dead flowers I received in honor of my dead family member?"
I have had numerous similar experiences with this company.
Please don't use them. Use a local florist instead.
800FLOWERS IS WORTHLESS! TERRIBLE COMPANY!
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Verified ReviewerQuoted one price. Charged $20.00 more.
WRONG ORDER, LATE DELIVERY, *** CUSTOMER SERVICE
Dead flowers
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