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1.0

Bought the shipping membership like a fool.

They do NOT apply it to any of the "family" of brands and make no mention of checking in for it at checkout to have the membership apply. I think someone needs to do a class action lawsuit to make them do what they advertise.

After 3 hours of trying to get it applied and calling flowers, harry and david, and Personalizationmall, they told me they could apply it to the newest order but it only shows up with Harry and David because I bought the passport with them.

But now I have to wait another hour to call them back because the order is not showing up. Unless you only want to use one store for all your purchases, do not bother buying the membership.

The customer service person was also trying to convince me that it was only partially covered but that was a straight up lie. Three hours of my life slip away.

User's recommendation: Dont buy Celebration Passport - no refunds!!

Monetary Loss: $18.

Preferred solution: Deliver product or service ordered.

1800Flowers Cons: Service not available after paying for it.

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