Not resolved

My nephew & wife sent me a bouquet of flowers to arrive on my birthday 8/30/18, which I never received. They told me it was rejected & I would get it the next day.

I called several times & only the last person told me they had the wrong zip code. If this was the problem it should have been detected on the first day & cleared up. I then called 9/1/18 three times to have the flowers sent early since I was having a birthday party & would like them for my party. The flowers didn't arrive until 3 pm.

I had to wait 3 days. I feel there should be some compensation to the person who sent it to me since she was upset I did not receive them on my birthday. Her name is Heather Murray at 9 Brightman Hills Rd, Hopkington RI 02832. The recipient of the flowers was Joanne Murray 1037 Van Buren Ave, Franklin Square NY 11010.

I would appreciate hearing from you. My phone number is 516-328-8222.

Product or Service Mentioned: 1800flowers Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

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