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1.5 Based on 89 reviews
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  • Customers like
    • Website and variety 2
    • Flowers 2
    • No integrity 1
  • Customers don't like
    • Service 11
    • Did not deliver 10
    • Delivery 7
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The American Dream or so they say, But what if I told you that dream would destroy family's livelihoods one day? I know the story's, all of them, of each of your brands and how each of them came to be. Useless knowledge some may say but not to me, I have shared tidbits of these amazing story's with your customers on several occasions because they made the company that I had such pride in, what it was. I used to think, this is... Read more

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I had ordered flowers for same day delivery service for a friend's funeral that I could not attend. I got a call after 1PM when the service started at 2PM, that they did not have my arrangement available. They cannot deliver to the funeral anymore and offered to deliver to spouses home the next day with an arrangement worth 1/2 the price I paid. This made me look as if I didnt care for my friend and now I cannot reverse this situation. All I... Read more

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They took my money and never delivered. The flowers never arrived. They sent me a confirmation email that the order would be delivered by 7pm the following day. Two days later, no flowers and NO WORD FROM THEM AT ALL. I had to call their "customer service" number to find out that the order couldn't be fulfilled for whatever reason. I asked for a refund and confirmation of a refund but they haven't sent me anything yet. Plus they said it would... Read more

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Never again will I order ANYTHING from you. I ordered a large funeral spray on behalf of my company, when my manager's husband passed away. The order was placed 2 days before the service. She lives in a small town and decided to use 1800-flowers so they could contact a florist that delivered that direction. I paid $300 for it. Given that she was in mourning, I couldn't ask her immediately if she got our flowers, but we were just chatting about... Read more

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What an awful company. No integrity or customer service. I ordered flowers for a friend having a cornea transplant and they called me on the same day to say the florist rejected the order. They said it would be delivered the next morning but never was.

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I ordered the Summer Dunes largest size for $59.99, the dimensions were supposed to be "approximately 24"H x 18"L"... I am all the way in Hawaii and truly wanted my mom to have a nice surprise for her birthday since she is all the way in Boston. So sad and disappointing, the arrangement is not even close to the size on the website, it looks like a small arrangement. I could have ordered the smaller size instead if I knew it would be like this.... Read more

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ordered 05-31-2016 to be delivered same day for funeral at 2pm and paid the EXTRA fee to do this. got a call 1 hour before the funeral just to be told that they could not find a florist to accommodate me for what i ordered! what???? are they not florists???? NO! they are 2nd party flower brokers!!!! they said they could have a florist make something nice for the $120.00 i paid! cant wait to see what that will be and if it even gets there in... Read more

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1800flowers Bouquet Review from Denver, Colorado
1 of 2

Order# 142482547 I ordered what I thought would be a beautiful birthday bouquet for my daughter. I was told it would be delivered between 9am-5pm on May 18th 2016. In first photo thats the flowers I ordered, in the 2nd photo is the mess she received!! The flowers weren't delivered until 5:40 pm as she was leaving work. The delivery person nearly dropped the flowers and blamed the wind (there was a breeze but NO wind)!! I'm so angry , my... Read more

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They are affiliated with 1800 flowers the flower arrangement they show in the website and the one I actually received are totally the opposite l. I spent $75 on the deluxe arrangement and it looks like it's worth $20. I called them and they replaced it with the same one, I called 1800 flowers and there's nothing they can do they are there for the sales and not the customer srvice. Now I have to call Graceland florist to try to get my money back.... Read more

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Never using 1800flowers ever again, Syosset 1800 flowers dropped the ball big time. Sent my girlfriends mother flowers that never showed! Called twice and was lied to that they were delivered and received by an individual that does not even live at the residence. Tried customer service again, told the flowers were never received and I was told yet again that they were delivered when they were not, as I insisted that they were never delivered... Read more

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