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1800Flowers - Beyond disappointed! !!!

I ordered a plant for a funeral . I couldn't make it to the funeral so I called to check on the status of my order. They never delivered it! They had it scheduled to be delivered the next day after the funeral!! Thier suggested solution was to change my order to a food gift and have it delivered to thier home... WHAT? This was my first order from them - and my last!!!!
#1290875
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I ordered early in the am, so I would not be told that it was not possible to get what I wanted. I had to go around and around to even have someone understand me and what I wanted. This is a horrible company and If I had to order flowers again I would look up shops on...
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#1290332
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1800Flowers - Terrible experience.
I ordered flowers for my friend currently in the hospital in Chicago. The person delivering the flowers called me and said "I'm looking for you to deliver your order". When I told her that the flowers were being delivered to a hospital her reply was "A hospital? Oh...
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1.0
I didn't like
  • Anythimg
#1289366
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1800Flowers - Flowers never got my delivery

I order flowers for my wife birthday on June 21 for delivery on June 23 in the morning, the flowers never came. 1 800 flowers SUCKS!!! I will never order flowers again on there web site piece of crap company
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1287242
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To give one star to 1-800 (NO) FLOWERS is too generous. I used the service at the recommendation of my employer and received nothing but absolute disappointment. If 1-800-Flowers is in the business of catering to people's emotions and significant life events,...
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#1286440
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Order medium level of their sympathy Vase and Basket Arrangement for family member. This arrangement was to include white roses, white lilies, white snapdragons, with lush greenery. Picture was beautiful. Instead a bouquet of daisies were delivered, cut flowers from my...
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#1285632
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Flowers were supposed to be delivered on the morning time for a 12:30pm funeral. I received notice at 5:30pm that night that the "flowers have now been delivered". Waaayyyy too late. I requested a refund (via email because the 1-800-FLOWERS phone number has been...
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#1273871
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1800Flowers - Lies and Limpy Floral Bouquet
My daughter sent me flowers for Mother's Day this year. They arrived May 18th, five days after the holiday. The box label was on the bottom of the box so the flowers sat upside-down in the heat for a couple of hours because no one rang the bell. The blooms were broken,...
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1.0
I didn't like
  • Customer service
  • Accent of phone operators
  • Shipping practice
#1267629
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1800Flowers - Funeral flowers with no sympathy
1800Flowers - Funeral flowers with no sympathy
1800Flowers - Funeral flowers with no sympathy
I placed an order on 1-800 flowers for my grandfather's casket. I searched for hours online until I found this beautiful arrangement called Blue & White Mixed Half Casket Cover. I was terribly wrong, when I got to the funeral home to say my goodbyes these flowers were...
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3.2
#1266399
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I want to make sure I understand...... I ordered and trusted 1-800-flowers with a delivery for a sympathy arrangement that was to represent an entire Church, spent $96.54, that I can't get proof of delivery for and 1-800-flowers wants to offer: 1) a re-delivery to the...
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1.1
#1263778
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