1800flowers - Worst service I have ever had 3 days and still know flowers.
Will not let you speak to a manger . Try to offer you a 20 buck credit. Just so you will spend more money with them. Buyer be ware
Ordered flowers to be delivered to my wife office for Valentines Day. They say they delivered them after her office was closed. Needless to say, she never received them. Called customer service and this is where the fun begins: Me: I would like to have my money...Read more
I didn't like
- Bad refund policy
- Awful customer service
- Customer service cant understand english
2017 my boyfriend wanted to make our 1st Valentine's Day special. He ordered me flowers which I never received although we received the email confirmation stating otherwise. We called and they said they'd deliver them on the 15th by 3 pm. Never got them! Fast forward...Read more
1800flowers - Customer service no good
Ordered flowers on feb 6 then they waited till feb 13th of feb to tell me the flowers I ordered was no longer avaliable and when they finally delivered the flowers I only got roses no bear or no chocolates like i wanted and all they said was sorry and heres u a 20 dollar coupon
Happy Valentines to my daughter! NOT!! Thanks 1800-flowers for not delivering anything to her!! At least you say you'll refund my money ($105.96) . I'll believe that when I see it!! But I still look like an *** for not getting my daughter anything when I ordered it...Read more
I didn't like
- That they did not deliver my order to my daughter
Go straight to your local florist. These people are TERRIBLE. Ordered flowers for Valentine's Day, which were never delivered. Called a very rude representative I assume was in some offshore call-center who not only didn't help me process the refund, but created a...Read more
They ruined our valentines day. I ordered the flowers to be delivered on Valentines Day. They still have not arrived. When I called, Kristy kept rudely repeating, "there is nothing we can do, it is in transit. I asked for my money back and she just kept repeating that...Read more
1800flowers - Roses for VDay
So I get a surprise box the day before VDay, got all happy!!! Opened the box, the roses are dried n hanging to their last breath! I quickly put them in water follow the directions, 3 days later they’re DEAD!! Thanks 800Flowers!! My VDay was great!
I ordered flowers for Valentine’s Day I saw that my credit card pre-authorized the charge. So I know they had the order but it never shipped to the disappointment of my girlfriend and me and they claimed that they didn’t have an order for me Meanwhile I spent hours on...Read more
Do not use this company! I am warning you, don’t do it! Do not buy flowers from them. They will not deliver them and will not give you a refund. My wife did not get her flowers for Valentine’s Day. They wanted to call her and tell her their was a mishap and send them...Read more
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