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On Saturday, May 27, 2017 I order a get well arrangement for a friend in the hospital. Was promised same day delivery, later that day was called and told they couldn’t deliver because friend wasn’t in that hospital. He was. I called them back with his full name and...
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#1055414
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On Friday, May 12, 2017 a rose plant with candle was delivered to my aunt in Tampa Fl, I just called her to inquire how the plant was doing, she informed me that she didn't want to tell me but the little rose plant has died, it arrived fine, she loved the vase and the...
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Anonymous
Anonymous

Most likely the plant had spider mites - they are a big problem for small roses aka Victory Roses. Spraying a solution of dish soap,rubbing alcohol and water will kill them an...

5.0
I liked
  • Overall service
I didn't like
  • Product quality
  • Dead flowers
  • Quality of product
#1052358
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Contacted 1800flowers to let them know the flowers sent by my son for Mother'sDay died the next day. The initial Specialist was very apologetic and told me a replacement was forthcoming. When this did not transpire, I called back and once again promised replacement....
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#1051187
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1800flowers - Poor Customer Service

1800flowers
#1123870
1.4
Details
I ordered flowers for a funeral service online. They sent an email in the night stating they could not locate a florist in my area and could not complete the delivery in time for the service. No phone call. Luckily I had checked my emails. I live a a large city with many florists. I called a local florist and had the delivery made on time. Horrible company.
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1800flowers - USE PRO FLOWERS?

1800flowers
#1086367
1.0
Details
I ordered flowers for my daughters birthday (to be delivered 8/11 then sent a message they would NOT be delivered lol delivered until 8/12.I have had it with 1-800-flowers this is the second time this year.Go else where folks don't let this company ruin your loved ones fay
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1800flowers - No delivery, empty promises

1800flowers
#1054329
1.5
Details
Ordered Mothers Day flowers. They didn't show up so I called and was told they would reorder and be there the next day. Didn't show up again. I've called them seven times and gotten multiple different excuses, but each time a new promise that the flowers would be delivered in a day or two. Still haven't arrived and I am giving up. Will not use again.
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1800flowers - Flowers were wilted

1800flowers
#1050012
1.0
Details
Left flowers outside in 90 degree temperature- no water or moisture in case or box! Replacement delivery was just as bad - next time I'll go through a local florist. Flowers come from a warehouse hours away and deliver by FedEx- FedEx trucks are not set up to deliver flowers or anything that needs to be cooled! Like ordering groceries and having them delivered with no refrigeration!
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Ordered Flowers to be delivered on a Thursday, not delivered. Called them on Friday, said they would be delivered, they weren't. Called again on Saturday and they called me back after I asked them to let me know if they would be delivered. They called back and said...
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#1047568
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The worst service ever. I ordered flowers for Mother's Day paid a service charge and a second charge for delivery on May 14. I received a confirmation that promised delivery between 8am and 9pm. That long delivery window and late end point was bad enough but then they...
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1.8
I didn't like
  • Did not deliver the product
#1047180
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I stopped using 1800 flowers 2 yrs ago because they ruined my mother's birthday. They delivered the flowers to the wrong address and by the time my mother received the flowers they were literally drooping, almost dead. The second was Mothers Day it was close to 9 pm...
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Anonymous
Anonymous

You should have trusted your instincts and not used them again. It is unfortunate that many mothers today have been victims of bad flowers (or in some cases - no flowers). T...

1.0
I didn't like
  • Total experience and lack of services as described
#1047152
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My daughter in law ordered me flowers that never arrived. we got a *** ton of excuses from oh they delivered and were sent back to oh they never were sent. then spoke multiple times to people who do not speak english for *** and try to read out of manual what kind of...
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1.0
I didn't like
  • Bad refund policy
  • Did not deliver the product
  • Employees cant speak english
#1047132
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I ordered from 1800flowers on the Monday prior to Mother's Day. The flowers were delivered on Friday May 12. On Sunday I received a picture of the beautiful flowers sent by my mother's care giver. It wasn't even remotely close to the picture on their website and about...
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Anonymous
Smitty

Thank you for pointing out this company's foreign association.I wish someone would publish an encyclopedia of outsourcers to help us avoid these anti-American profiteers and s...

5.0
#1047107
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I ordered Mothers day flowers and chocolate covered strawberries for my mom on the Friday before Mothers Day to avoid the rush of deliverys. Not only did they not show up on that Friday, Saturday ,or Mothers Day, they debited my bank account same day as i my orders...
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Anonymous
Smitty

Disgraceful when the only quick correct thing they do is take your money !

#1047084
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1-800 Flowers messed up my order horribly a few years ago. They charged me for flowers they just never bothered to deliver. Then after a fight, they refunded my money and delivered some flowers for free. And they were ugly and nowhere near what I had ordered. I swore...
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1.5
I didn't like
  • Did not deliver the product
#1045746
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