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Ordered Flowers to be delivered on a Thursday, not delivered. Called them on Friday, said they would be delivered, they weren't. Called again on Saturday and they called me back after I asked them to let me know if they would be delivered. They called back and said...
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#1047568
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The worst service ever. I ordered flowers for Mother's Day paid a service charge and a second charge for delivery on May 14. I received a confirmation that promised delivery between 8am and 9pm. That long delivery window and late end point was bad enough but then they...
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1.8
I didn't like
  • Did not deliver the product
#1047180
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I stopped using 1800 flowers 2 yrs ago because they ruined my mother's birthday. They delivered the flowers to the wrong address and by the time my mother received the flowers they were literally drooping, almost dead. The second was Mothers Day it was close to 9 pm...
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Anonymous
Anonymous

You should have trusted your instincts and not used them again. It is unfortunate that many mothers today have been victims of bad flowers (or in some cases - no flowers). T...

1.0
I didn't like
  • Total experience and lack of services as described
#1047152
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1800flowers Delivery Service Review

1800flowers
#1008796
1.0
Details
My husband sent me roses for Valentine's Day. Were they delivered on time? Of course not! Delivered the day after minutes to 4pm. Same thing happened to me when I used them for Mother's Day. Their customer service is a joke and doesnt do anything to rectify the situation. Use a local florist instead!
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1800flowers - Simple Review #1483055309
1800flowers - Simple Review #1483055309
1/2

1800flowers Arrangement Review

1800flowers
#982016
2.1
Details
I ordered an online arrangement as a Christmas gift for my mother in law. We went over Christmas Eve and we were horrified to find that what was delivered by local florist Davis Brothers Greenhouse of Muncie Indiana was a couple of blooms and mostly what looked like hedge bush clippings! I have submitted a request to 1-800 Flowers but no follow up as of yet.
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1800flowers - Simple Review #1480071054
1/1

Short Review on November 25, 2016

1800flowers
#961094
1.3
Details
Order a centerpiece for my son and fiancé. Paid 59.99 plus tax and delivery. This is what he got.....SOME-DUMB ***!
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Advertised vs Delivered
Customer service
Delivery Service
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1800flowers - Simple Review #1479604687
1/1

Short Review on November 19, 2016

1800flowers
#958160
3.5
Details
UGLY very disappointed with it
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My daughter in law ordered me flowers that never arrived. we got a *** ton of excuses from oh they delivered and were sent back to oh they never were sent. then spoke multiple times to people who do not speak english for *** and try to read out of manual what kind of...
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1.0
I didn't like
  • Did not deliver the product
  • Bad refund policy
  • Reading out of a manual on what excuse to give customer
#1047132
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I ordered from 1800flowers on the Monday prior to Mother's Day. The flowers were delivered on Friday May 12. On Sunday I received a picture of the beautiful flowers sent by my mother's care giver. It wasn't even remotely close to the picture on their website and about...
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Anonymous
Smitty

Thank you for pointing out this company's foreign association.I wish someone would publish an encyclopedia of outsourcers to help us avoid these anti-American profiteers and s...

5.0
#1047107
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I ordered Mothers day flowers and chocolate covered strawberries for my mom on the Friday before Mothers Day to avoid the rush of deliverys. Not only did they not show up on that Friday, Saturday ,or Mothers Day, they debited my bank account same day as i my orders...
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Anonymous
Smitty

Disgraceful when the only quick correct thing they do is take your money !

#1047084
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1-800 Flowers messed up my order horribly a few years ago. They charged me for flowers they just never bothered to deliver. Then after a fight, they refunded my money and delivered some flowers for free. And they were ugly and nowhere near what I had ordered. I swore...
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1.5
I didn't like
  • Did not deliver the product
#1045746
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Promised delivery next day for wife's bday and never delivered. Called and was promised delivery at home since office closed... never delivered even though their site confirmed... DO NOT USE THIS COMPANY! First time wife did not get flowers on her birthday.... very...
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1.2
I didn't like
  • Total experience and lack of services as described
#1045179
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I purchased an arrangement of flowers to be delivered the same day as ordered (5/7/2017) because it was my friends birthday. I paid $18 in fees for same day delivery. I made the order 11:30A EST. I could not get any updated info online w/ order confirmation number, so...
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1.0
I didn't like
  • Did not deliver the product
#1044770
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If you advertise a product, allow me to place an order for the product, take my payment for the product, then you MUST provide the product to me. If the product is not available in my area, then say so, but don't take my order and my money, then not get my order...
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2.3
I liked
  • Phone agents were nice
  • Variety of products
I didn't like
  • Phone agents did not follow through
  • Product not available in my area
#1037848
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