Ordered flowers for my wife to celebrate our 25th Anniversary - they failed to deliver them on the requested date. The order was not a rush shipment they had plenty of time to make the delivery.
When I called to find out what happened the first person told me not to worry that they would deliver the following day, and said it was better late than never.
Needless to say the Manager I spoke with next was a little better but kept me on the phone for nearly an hour because he did not want to leave me frustrated - they missed delivering flowers for my 25th Wedding Anniversary, there was nothing they could do that wasn't going to leave me frustrated. I will never use their service again and I am encouraging everyone else to not use their service as well.
Product or Service Mentioned: 1800flowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $70.
Preferred solution: Full refund.
I didn't like: That the ruined my 25th anniversary.