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Contact 1800Flowers Customer Service

How to Reach a Person at 1800Flowers

Verified Contact Information

Toll-Free Number:

  • 1-800-356-9377
Call customer service

Customer Service:

  • 1-866-538-2259
    Sympathy Advisors
  • 1-800-716-4851

1800Flowers Email:

General Info
Send Message

1800Flowers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular 1800Flowers Phone Number
1 (800) 356-9377
Average Hold Time
00:02:59
Average Calls duration
6 minutes
Most Popular 1800Flowers Email Address
info@1800flowers.com
1800Flowers Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
Call Volume by Day
sun
mon
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sat
View full overview ›

How to Contact 1800Flowers?

Most Popular Number:

(800) 356-9377
Total calls: 177 Issues resolved: 11 Last call: Apr 9, 2026

Several 1800Flowers customer support numbers facilitate customers’ convenience. The toll-free number to call 1800Flowers is 1-800-356-9377. This number can be contacted to enquire about the products, track your order status, or clear any queries you might have. Another 1800Flowers contact number is 1-800-716-4851. There is a separate 1800Flowers number for sympathy gifts and funeral flowers, which is 1-866-538-2259. When you dial this number, an experienced 1800Flowers sympathy advisor will assist you. For some reason, if you cannot contact any of these phone numbers, there is a way to reach the 1800Flowers customer service team.

1800Flowers corporate offers one published email address to contact the support team. 1800Flowers customer service email address is info@1800flowers.com. This email address can be used to place your order, enquire about its status, or even lodge a complaint. Customers also write to this 1800Flowers customer service email to share feedback after using the service. When you send an email, one of the representatives from the 1800Flowers customer support team reviews it and responds to you. This might not be as immediate as making the phone calls. The waiting period ranges between two to three business days.

To use 1800Flowers live chat features, start by visiting the official website. On the home page, click on Chat with Us at the bottom right of the screen. As you do so, 1800Flowers’ virtual assistant greets you. The virtual assistant is trained to help you with general queries about your orders and their status. However, if you have more specific questions or doubts, request to use the feature with the 1800Flowers customer service chat representative. Following this, you have to specify the query, and you will be connected to the 1800Flowers customer service team.

There is an easy way to contact 1800Flowers customer support by using the official website. To do so, visit the 1800Flowers website, scroll down to the bottom of the page, and click Contact Us. This action leads you to a new webpage with many website links and contact numbers for specific departments. From employment to investor relations and corporate headquarters, these are all the contact details customers might look for when they are in trouble. Moreover, you click on Customer Service on the home page. A new page opens when you find different options, such as tracking your order and initiating a live chat. 1800Flowers customer service team has also created a list of the most commonly asked questions for customers looking for resources to help themselves.

PissedConsumer Club

Contact Information

1800Flowers Website:

1800Flowers Help Center:

Corporate Office Address:

1800Flowers
One Old Country Road Suite 500
Carle Place, New York 11514
United States

Summary of 1800Flowers Customer Service Calls

193 TOTAL
CALLS
06:15 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 1800Flowers?

Shipping and Delivery Question:

  • “My order was supposed to be delivered this morning and is still not delivered. Local shops are already closed”
  • “Wrong order”
  • “Flowers not here. UPS says delivered today at 2:13 pm”

Request for Information Question:

  • “To check on an order”
  • “Modify order. I typed in my gift message and when I confirmed the order, it took out letters from parts of the message”
  • “I need help. I am partially disabled and get confused easily”

Payments and Charges Question:

  • “Payment”
  • “Transaction”
  • Extra charge on my card

Product/ Service Question:

  • “Complaint”
  • “Order failed”
  • “Complain about delivery!”

Account Question:

  • “Commercial Account”
  • “To see if I have an account with you”
  • “Want to open account”

Refund Question:

  • “Refund”

Staff Question:

  • “To speak to the manager”
  • “Customer service”

Website/ Application Question:

  • “Onsite my otdet”
  • “The website is not taking my card info”

Cards Question:

  • Just placed an order but need to modify greeting card
  • “I received flowers yesterday and there was no card”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel subscription Passport”

Return/ Replace Question:

  • “Need to change a recipients address”
  • “Make changes to order”

Other Question:

  • “My order was completely messed up”
  • “Send Flowers”
  • “To order flowers”

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