1800Flowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 356-9377

Customer Service:

  • (800) 716-4851

1800Flowers Email:

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Most Popular Number:

(800) 356-9377
Total calls: 43 Issues resolved: 3 Last call: Sep 15, 2023

What Is the 1800FLOWERS Customer Service Phone Number?

Several 1800Flowers customer support numbers facilitate customers’ convenience. The toll-free number to call 1800Flowers is 1-800-356-9377. This number can be contacted to enquire about the products, track your order status, or clear any queries you might have. Another 1800Flowers contact number is 1-800-716-4851. If you are particularly looking for a contact number to place an order, dial 1-800-416-4710. There is a separate 1800Flowers number for sympathy gifts and funeral flowers, which is 1-866-538-2259. When you dial this number, an experienced 1800Flowers sympathy advisor will assist you. For some reason, if you cannot contact any of these phone numbers, there is a way to reach the 1800Flowers customer service team. The 1800Flowers corporate office phone number that connects you to the headquarters is 1-516-237-6000.

How Can I Contact 1800FLOWERS Customer Support via Email Address?

1800Flowers corporate offers one published email address to contact the support team. 1800Flowers customer service email address is info@1800flowers.com. This email address can be used to place your order, enquire about its status, or even lodge a complaint. Customers also write to this 1800Flowers customer service email to share feedback after using the service. When you send an email, one of the representatives from the 1800Flowers customer support team reviews it and responds to you. This might not be as immediate as making the phone calls. The waiting period ranges between two to three business days.

How Do I Contact 1800FLOWERS via Live Chat?

To use 1800Flowers live chat features, start by visiting the official website. On the home page, click on Chat with Us at the bottom right of the screen. As you do so, 1800Flowers’ virtual assistant greets you. The virtual assistant is trained to help you with general queries about your orders and their status. However, if you have more specific questions or doubts, request to use the feature with the 1800Flowers customer service chat representative. Following this, you have to specify the query, and you will be connected to the 1800Flowers customer service team.

Can I Contact 1800FLOWERS Customer Care via the Website?

There is an easy way to contact 1800Flowers customer support by using the official website. To do so, visit the 1800Flowers website, scroll down to the bottom of the page, and click Contact Us. This action leads you to a new webpage with many website links and contact numbers for specific departments. From employment to investor relations and corporate headquarters, these are all the contact details customers might look for when they are in trouble. Moreover, you click on Customer Service on the home page. A new page opens when you find different options, such as tracking your order and initiating a live chat. 1800Flowers customer service team has also created a list of the most commonly asked questions for customers looking for resources to help themselves.

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Contact Information

1800Flowers Website:

1800Flowers Help Center:

Corporate Office Address:

1800Flowers
One Old Country Road Suite 500
Carle Place, New York 11514
United States

1800Flowers Rating Based on 427 Reviews

Rating details

1.4
more details
Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Delivery Service

Rating stats

Rating trend

Summary of 1800Flowers Customer Service Calls

49 TOTAL
CALLS
03:45 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 1800Flowers?

Shipping and Delivery Question:

  • “Tracking info”
  • “Sunday delivery?”
  • “Scheduling an earlier delivery date on an order”

Request for Information Question:

  • “Check on order”
  • “Question about delivery”
  • “Question. Can I order an orchid plant”

Staff Question:

  • “To speak to the manager”
  • “Customer service”

Payments and Charges Question:

  • “My order was charged twice to my card!!”

Product/ Service Question:

  • “Buying flowers”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “The website is not taking my card info”

Other Question:

  • “Place an order”
  • “To place an order”
  • “My recent order I did not order passport”

About

Related Companies

Harry And David, Wolfermans, HearthSong, Plow And Hearth, Cheryls

Summary

1-800-flowers is the online service selling flowers for different occasions such as birthdays, anniversaries, weddings etc. You can browse occasions' section and search appropriate flowers for New Baby or choose Thank You or I'm Sorry flowers. The flowers look beautiful and their list includes roses, carnations, daisies, orchids, lilies and dry flowers. You can also buy plants such as rose or orchid plants or bonsai trees. 1-800-flowers offers last-minute flower sending for as little as 29.99. Flower sales and Deal of the day are always on the website. The company has a reward system when every dollar you spend turns into 1 point and when you reach 200 points you will get a 20 discount.

1800Flowers reviews and complaints

1800Flowers is ranked 51 out of 234 in Flowers / Florist category

Area Served

USA

Payment Methods

VISAMasterCard

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