Contact 1800Flowers Customer Service
1800Flowers Phone Numbers and Emails
Toll-Free Number:
-
(800) 356-9377
Customer Service:
-
(800) 716-4851
1800Flowers Email:
How to Contact 1800Flowers?
Most Popular Number:
| Total calls: 105 | Issues resolved: 5 | Last call: Mar 18, 2025 |
1800Flowers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
1800Flowers Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call 1800Flowers is 8003569377. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Monday. The average call time is 4 minutes.
Be prepared for the call as 1800Flowers may ask you for the following information to identify you as a customer: first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
1800Flowers Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call 1800Flowers is 8003569377. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Monday. The average call time is 4 minutes.
Be prepared for the call as 1800Flowers may ask you for the following information to identify you as a customer: first and last name or order id or tracking no.
People call 1800Flowers mainly because of request for information, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact 1800Flowers is info@1800flowers.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
1800Flowers Website:
1800Flowers Help Center:
Corporate Office Address:
1800Flowers Customer Service Reviews
After a year, I was charged for a renewal on the Passport subscription. I received no notification of a pending charge, so it took me by surprise.
I was shocked to see about three other charges forthcoming. I tried to contact customer service, only to get the chat. It was not helpful at all, mind you, it was the weekend. I called on Monday only to be told to call back later in the day (it was 7 am EST).
I am not pleased one bit. I expected a little more professionalism.
I just wanted to cancel the service. Now, I am done with this company for good.
Second delivery made to same address with similar although smaller item was as disastrous as the first one. Not able to undersand why same item shipped to resident in Indiana was fine but two orders sent to Texas were unsatisfactory.
How Good is 1800Flowers's Customer Service?
Horrible, couldn't resolve the problem and I got ripped off and my girlfriend never received anything.
They lie about everything and don't care what I say. However, they get on the phone pretty quickly.
Summary of 1800Flowers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call 1800Flowers?
Shipping and Delivery Question:
- “Didn't deliver”
- “I have an order that was supposed to be delivered yesterday, it hasn't arrived yet and I want to know what's happening.”
- “Roses not delivered”
Request for Information Question:
- “Place an order”
- “Checking on delivery of flowers”
- “Status of my order”
Payments and Charges Question:
- Extra charge on my card
- “Discount code not applied”
- “U charge me 32 dollars i didn't order anything”
Product/ Service Question:
- “Complain about delivery!”
- “To make a purchase”
- “Product not delivered as promised”
Staff Question:
- “To speak to the manager”
- “Customer service”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel subscription Passport”
Return/ Replace Question:
- “Need to change a recipients address”
- “Make changes to order”
Account Question:
- “I forgot to add promotional codes”
Cards Question:
- “I received flowers yesterday and there was no card”
Refund Question:
- “Refund”
Website/ Application Question:
- “The website is not taking my card info”
Other Question:
- “Pissed off”
- “Track item”
- “No Flowers”
Compare 1800Flowers Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
