1800Flowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 356-9377

Customer Service:

  • (800) 716-4851

1800Flowers Email:

General Info

1800Flowers Contact Information

1800Flowers Website:

1800Flowers Help Center:

Corporate Office Address:

One Old Country Road Suite 500
Carle Place, New York 11514
United States
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1800Flowers Rating Based on 412 Reviews

Rating details

more details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Advertised vs Delivered

Rating stats

Rating trend

Summary of 1800Flowers Customer Service Calls

05:30 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 1800Flowers Customer Service?

Shipping and Delivery Question:

  • “Scheduling an earlier delivery date on an order”
  • “I been told my flowers were delivered but I don't see flowers at my door”
  • “Didn't get flowers”

Request for Information Question:

  • “Check on order”
  • “Question about delivery”
  • “Question. Can I order an orchid plant”

Payments and Charges Question:

  • “My order was charged twice to my card!!”

Product/ Service Question:

  • “Buying flowers”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “The website is not taking my card info”

Other Question:

  • “To place an order”
  • “My recent order I did not order passport”
  • “Can't place an order”


Top 1800Flowers Services

Delivery Service, Customer Care, Same Day Delivery Service

Top 1800Flowers Products

Flowers, Arrangement, Bouquet

1800Flowers Pros and Cons

Pros: Pretty pictures online, Website, Flowers, Boquets and arrangements that were advertised, Very lovely arrangements

Cons: Lack of delivery, Extremely poor customer service, Customer service, Poor resolution of this issue, Bad refund policy

Related Companies

Harry And David, Wolfermans, HearthSong , Plow And Hearth, Cheryls


1-800-flowers is the online service selling flowers for different occasions such as birthdays, anniversaries, weddings etc. You can browse occasions' section and search appropriate flowers for New Baby or choose Thank You or I'm Sorry flowers. The flowers look beautiful and their list includes roses, carnations, daisies, orchids, lilies and dry flowers. You can also buy plants such as rose or orchid plants or bonsai trees. 1-800-flowers offers last-minute flower sending for as little as 29.99. Flower sales and Deal of the day are always on the website. The company has a reward system when every dollar you spend turns into 1 point and when you reach 200 points you will get a 20 discount.

1800Flowers reviews and complaints

1800Flowers is ranked 50 out of 239 in Flowers / Florist category

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