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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

Wanted to send flowers. They quoted me a price online.

I accepted and paid what they showed. Then, they added an exorbitant delivery charge and told me this was the new total! Called the BBB and finally they cancelled my order. What cheaters!

Are they that desperate for business? I would not use them again or recommend this service. Further, when I called their customer service they informed me that this is the way they charge customers. Talk about a lack of transparency!

I think they figure that once you've paid for this you would not have the gumption to cancel the order and start over with someone else.

Wrong! Not only did I do that, but am complaining about it here on this site as a warning to others.

Review about: 1800flowers Delivery Service.

Reason of review: Order processing issue.

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