1800flowers - Embarrassment
I ordered flowers to come to my mom's office the Friday before Mother's Day. They show up as ten unopened stalks in a giant vase. I ordered a bouquet with specifically 50 blooms. The picture will do the justice. My mom didn't even want to send me a photo of the flowers because she knew I spent $65 on them and didn't want me to feel bad. But she sent it anyway. I was mortified.
So I called them and was put on hold for essentially 40 minutes while they found a better upgraded bouquet for me. When that was decided, I was told it won't be delivered until Tuesday... which makes sense because Mother's Day is Sunday...NOPE. That was not going to work for me. So I asked for a full refund and I had wasted $40 on the phone while at work. I'm not even sure I will ever receive my refund.
Thanks 1800Flowers for an embarrassing flower arrangement! I'm glad my mom's whole office got to look at that all day! Her coworkers probably think I don't like my mom by the flowers I sent her. Thanks again 1800Flowers for screwing up big time! #yousuck
This reviewer shared experience about "all of the above" and wants this business to issue a full refund as the author lost $66. The author is overall dissatisfied with 1800flowers and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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