1800flowers - Embarrassment

119 of 392 1800flowers reviews

I ordered flowers to come to my mom's office the Friday before Mother's Day. They show up as ten unopened stalks in a giant vase. I ordered a bouquet with specifically 50 blooms. The picture will do the justice. My mom didn't even want to send me a photo of the flowers because she knew I spent $65 on them and didn't want me to feel bad. But she sent it anyway. I was mortified.

So I called them and was put on hold for essentially 40 minutes while they found a better upgraded bouquet for me. When that was decided, I was told it won't be delivered until Tuesday... which makes sense because Mother's Day is Sunday...NOPE. That was not going to work for me. So I asked for a full refund and I had wasted $40 on the phone while at work. I'm not even sure I will ever receive my refund.

Thanks 1800Flowers for an embarrassing flower arrangement! I'm glad my mom's whole office got to look at that all day! Her coworkers probably think I don't like my mom by the flowers I sent her. Thanks again 1800Flowers for screwing up big time! #yousuck

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Discounts and Special Offers
Style and Design
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Price Affordability
Advertised vs Delivered

Reason of review:
Preferred solution:
Full refund
Monetary loss:
Product or service
Mothers Day Flowers
Review category
Flowers / Florist
review #632991 by

Author wants to be contacted by the company. Learn more

Had an experience with 1800flowers? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
119 of 392 1800flowers reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Tina Flowers

May 10, 2015 #982200

Please accept our sincerest apologies for the issue you have posted. Please
email me at: wecare@1800flowers.com with: your name, the recipient’s name
and the delivery date of your order. Please also include an email address and a
contact phone number where you can be reached. Please put PISSED CONSUMER in the
subject line. Thank you. I look forward to hearing from you and resolving this for
you promptly. - Tina Flowers

0 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to 1800flowers. However, many companies do monitor reviews on our site.

You were reading a complaint about 1800flowers.
Filing a new complaint about