San Diego, California
1 comment
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I ordered flowers to come to my mom's office the Friday before Mother's Day. They show up as ten unopened stalks in a giant vase. I ordered a bouquet with specifically 50 blooms. The picture will do the justice. My mom didn't even want to send me a photo of the flowers because she knew I spent $65 on them and didn't want me to feel bad. But she sent it anyway. I was mortified.

Related: 1800flowers - Dead flowers

So I called them and was put on hold for essentially 40 minutes while they found a better upgraded bouquet for me. When that was decided, I was told it won't be delivered until Tuesday... which makes sense because Mother's Day is Sunday...NOPE. That was not going to work for me. So I asked for a full refund and I had wasted $40 on the phone while at work. I'm not even sure I will ever receive my refund.

Thanks 1800Flowers for an embarrassing flower arrangement! I'm glad my mom's whole office got to look at that all day! Her coworkers probably think I don't like my mom by the flowers I sent her. Thanks again 1800Flowers for screwing up big time! #yousuck

Review about: Mothers Day Flowers.

Review #632991 is a subjective opinion of a user.

1.2
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service
Product or Service Quality
Price Affordability
Website
Style and Design
Diversity of Products or Services
Discounts and Special Offers
PRODUCT OR SERVICE 1800flowers Bouquet
Reason of Review / Monetary Loss ALL OF THE ABOVE / $66
Preferred solution Full refund

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Tina Flowers
#982200

Please accept our sincerest apologies for the issue you have posted.Please

email me at: wecare@1800flowers.com with: your name, the recipient’s name

and the delivery date of your order.

Please also include an email address and a

contact phone number where you can be reached. Please put PISSED CONSUMER in the

subject line. Thank you.

I look forward to hearing from you and resolving this for

you promptly.- Tina Flowers

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