Not resolved

The Mothers Day flowers were delivered timely but customer service didn’t know that. I was supposed to get the delivery email but didn’t.

Order status when tracking said it was not even out for delivery. I sent a message and 4 hours later got a text. They indicated they were checking the order but never got back. I called and the lady said they would be delivered Sunday.

That is after she finally located my order.

Huge disconnect between the local florist and 1800flowers. The bouquet was with my Mother-in-law the whole time!

Product or Service Mentioned: 1800flowers Delivery Service.

Reason of review: Poor customer service.

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