I ordered Easter flowers for my Mom on March 28, 2018. Ten DAYS LATER and she still has not received them.
I talked to customer service, (which is horrible by the way) and they had no explanation. Never again! I will never buy from this company ever again. I was offered no refund; no compensation; nothing.
One customer rep said it could be weather! Right. FedEx picked up the flowers in Kansas City (where I live) and transported them to Oklahoma City (where all my family lives) and high temperature? 60 degrees F.
Hate this company!! I just wanted to give my Mom some flowers for Easter and now all I have gotten from 1-800-Flowers.com is a headache.
Product or Service Mentioned: 1800flowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $40.
Preferred solution: Full refund.
I didn't like: Did not deliver the product.