1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
0 comments

I purchased a $149 arrangement for my mom for mother's day...SOOO Excited for her to receive it today...WELL IT ENDED-UP BEING SUCH A HUGE DISAPPOINTMENT!

My mom sent me an email this morning, which read: "Thank u for beautiful, thoughtful arrangement..love the colors. Unfortunately, they used flowers that we're not fresh, broken stems and dropping flowers. I have called them. They offered to send a replacement to deliver tomorrow, but i said no. I told them I would keep this one but to credit you for arrangement. I talked to Justine in sales and she noted all this in your record. U must call 866-521-8030 to get your credit. Sorry u have to go through all that for such a lovely gift. Thank u. I love u."

In addition, the flowers look NOTHING LIKE the photo on the website!! See photos below!! The bouquet they delivered was a FRACTION of the size I anticipated for the cost!! WHAT A SHAME!!

YOU SHOULD BE ASHAMED OF YOURSELVES 1-800-FLOWERS!!! I WILL NEVER ORDER FROM YOU AGAIN!!! SO ANGRY RIGHT NOW!!

Product or Service Mentioned: 1800flowers Arrangement.

Reason of review: Bad quality.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Horrible condition of product.

Company wrote 0 private or public responses to the review from May 11.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like