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1.9

I CALLED 1800-FLOWERS BECAUSE THE WEBSITE STATED IT THAT THE COMPANY COULD DELIVER THE FLOWERS THE SAME DAY. HER BIRTHDAY WAS MAY 2ND.

IT WAS A VERY IMPORTANT BIRTHDAY FOR HER.

SOMEONE CONTACTED ME ON MAY 2ND IN THE AFTERNOON STATING THAT THE LOCAL FLORIST WAS UNABLE TO DELIVER THE FLOWERS.

SHE ASSURED ME THAT THE FLOWERS COULD BE DELIVERED THE NEXT DAY WITH A 20 DOLAR COUPON.

THEN I CALLED MAY 3RD TO 1800 FLOWERS BECAUSE I DID NOT RECEIVE ANY TEXTS THAT THE FLOWERS WERE DELIVERED.

I CALLED MAY 3RD AND EVENTUALLY SPOKE TO THE SUPERVISOR AFTER WAITING ON THE PHONE 37MINUTES. I SPOKE TO JEVIN, BADGE NUMBER 11212. HE STATED THAT HE CAN DELIVER THE FLOWERS ON MAY 5TH.ER BIRTHDAY WAS MAY 2ND.

IT WAS UNACCEPTABLE. HE STATED HE COULD NOT CHANGE THE DATE.

HE CAN ONLY REFUND MY MONEY.

I AM SO SAD AND DISAPPOINTED WITH 1800 FLOWERS.

THIS WAS A VERY IMPORTANT BIRTHDAY FOR MY FRIEND, AND THIS COMPANY FAILED, DEEPLY FAILED TO PROVIDE AS A COMPANY! SHAME ON YOU 1800-FLOWERS!

User's recommendation: BE WEARY OF THIS COMPANY!!!

Product or Service Mentioned: 1800flowers Delivery Service.

Preferred solution: Let the company propose a solution.

1800Flowers Pros: Very lovely arrangements.

1800Flowers Cons: Company never delivered the flowers.

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