Not resolved
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time

Ordered largest bouquet of Valentine's Magic ($130) for my grandmother. She sent me a picture of her delivery.

Our local grocery stores have better arrangements. Called the local florist who had delivered and was told that they do not receive pictures or even decent descriptions of the bouquets when ordered through this service. What I ordered and what was delivered was not even close to the same product.

Very disappointing, as this used to be a good service. (I do understand the need for substitutions, but, at the very least, a phone call to discuss such marked differences would be in order.)

Product or Service Mentioned: 1800Flowers Valentines Magic Bouquet.

Reason of review: Not as described.

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