“Message in a bottle” After missing the delivery date by 2 days, the package arrived and contained someone else’s message. After being put on hold 3 times, I was asked if it was ok if they called the recipient and apologized. I told them absolutely NOT. Another hold...Read more
Delivery service was horrible !!! over 5hrs late which ruined the "surprise delivery at work " whiched turned into calling the recipient for home address since they were going to be late and the office would probably be closed. By this point she figured out what was...Read more
Flowers sent to me for Christmas from Massachusetts, I live in Maine. Order came frozen and dead shipped from NJ. I called to complain and was promised a new arrangement the next day one that I had picked out of their list online, 3 days later a delivery of a dozen...Read more
1800flowers - Christmas failure
The worst website ever. 5 days ordering and cant send to an adress other than mine. Its got to be a scam
1800flowers - Did not receive what I paid for
What was ordered and paid for was not what was received. Do not order from this company.
1800flowers - Terrible flower quality
The flowers I ordered were a day late, dead leaves, and was frostbitten. Somebody didn't care. I appreciate your staff who handled my phone calls. They were very calm, professional, understanding and apologized for the company. Please make sure whoever is representing you does a better job or let them go.
1800flowers - A nightmare
I would never use 1-800 Flowers ever again they are terrible
I used u before and had no issues. This year the names and addresses were messed up. Took forever to get straight out. My sons delivery he didn’t know who it was from my name wasn’t on card. Very very unhappy. I do not know why service went down hill. Please fix the...Read more
I didn't like
I ordered a Christmas roses arrangement on 12/13 for delivery on 12/22. I get an email message on 12/22 indicating that they tried to call me and I was not available and I needed to call them about my order. (My phone keeps a call history and I never got a call from...Read more
My Mother' funeral was today. I ordered an arrangement the day before from all of her 6 children. I was assured it would arrive at the funeral home before her service only to be called only a couple of hours before sayung it couldnt be delivered. Made arrangements fir...Read more
1800 flower shop located in Belford, NJ provided the worst and unfriendly service ever provided. I walked in, looked around to see what they can do for me for a birthday present. The florist from the back came to the front of the store to "greet me." However, before...Read more
This has been a terrible experience!! I noticed the flowers I ordered were not going to be delivered on time so I had to get a hold of 1800FLOWERS because they were not going to tell me, so they ended up being delivered a day late. Flowers are suppose to arrive on a...Read more
I didn't like
- Day late delivery and customer service not helpfull
I just recently ordered the purple Hydrangea in Mosaic Planter (large) for over $90.00 with freight and shipping. The planter specs on the website say that the plant is "Set in a striking purple and blue mosaic glass planter or white mosaic glass planter". When I got...Read more
Ordered flowers for my wife to celebrate our 25th Anniversary - they failed to deliver them on the requested date. The order was not a rush shipment they had plenty of time to make the delivery. When I called to find out what happened the first person told me not to...Read more
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