filters
state:
Show
city:
Show
product:
Show
“Message in a bottle” After missing the delivery date by 2 days, the package arrived and contained someone else’s message. After being put on hold 3 times, I was asked if it was ok if they called the recipient and apologized. I told them absolutely NOT. Another hold...
Read more
1.3
#1170591
Reply to reviews
1800flowers - 2  1 for the delivery & 1 for Product
Delivery service was horrible !!! over 5hrs late which ruined the "surprise delivery at work " whiched turned into calling the recipient for home address since they were going to be late and the office would probably be closed. By this point she figured out what was...
Read more
1.9
#1158832
Reply to reviews
Flowers sent to me for Christmas from Massachusetts, I live in Maine. Order came frozen and dead shipped from NJ. I called to complain and was promised a new arrangement the next day one that I had picked out of their list online, 3 days later a delivery of a dozen...
Read more
Anonymous
William

Right.Stick with local merchants.I'm in PA, my G-Aunt was in Colorado ; I called a local shop near her house - great !

#1158793
Reply to reviews

1800flowers - Christmas failure

1800flowers
#1150158
1.2
Details
The worst website ever. 5 days ordering and cant send to an adress other than mine. Its got to be a scam
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
1800flowers - Did not receive what I paid for
1800flowers - Did not receive what I paid for
1/2

1800flowers - Did not receive what I paid for

1800flowers
#1147893
2.5
Details
What was ordered and paid for was not what was received. Do not order from this company.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

1800flowers - Terrible flower quality

1800flowers
#1145659
2.3
Details
The flowers I ordered were a day late, dead leaves, and was frostbitten. Somebody didn't care. I appreciate your staff who handled my phone calls. They were very calm, professional, understanding and apologized for the company. Please make sure whoever is representing you does a better job or let them go.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website

1800flowers - A nightmare

1800flowers
#1126625
1.0
Details
I would never use 1-800 Flowers ever again they are terrible
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I used u before and had no issues. This year the names and addresses were messed up. Took forever to get straight out. My sons delivery he didn’t know who it was from my name wasn’t on card. Very very unhappy. I do not know why service went down hill. Please fix the...
Read more
4.0
I didn't like
  • Performance
#1157007
Reply to reviews
I ordered a Christmas roses arrangement on 12/13 for delivery on 12/22. I get an email message on 12/22 indicating that they tried to call me and I was not available and I needed to call them about my order. (My phone keeps a call history and I never got a call from...
Read more
2.0
#1154169
Reply to reviews
My Mother' funeral was today. I ordered an arrangement the day before from all of her 6 children. I was assured it would arrive at the funeral home before her service only to be called only a couple of hours before sayung it couldnt be delivered. Made arrangements fir...
Read more
1.0
#1132592
Reply to reviews
1800 flower shop located in Belford, NJ provided the worst and unfriendly service ever provided. I walked in, looked around to see what they can do for me for a birthday present. The florist from the back came to the front of the store to "greet me." However, before...
Read more
1.0
#1128025
Reply to reviews
This has been a terrible experience!! I noticed the flowers I ordered were not going to be delivered on time so I had to get a hold of 1800FLOWERS because they were not going to tell me, so they ended up being delivered a day late. Flowers are suppose to arrive on a...
Read more
1.0
I didn't like
  • Day late delivery and customer service not helpfull
#1121127
Reply to reviews
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
1800flowers - The "glass" mosaic planter had a plastic bottom
I just recently ordered the purple Hydrangea in Mosaic Planter (large) for over $90.00 with freight and shipping. The planter specs on the website say that the plant is "Set in a striking purple and blue mosaic glass planter or white mosaic glass planter". When I got...
Read more
Product
#1094116
Reply to reviews

Contact 1800flowers

Mailing Address:
1800Flowers
One Old Country Road Suite 500
Carle Place, NY 11514
Phone:
(800) 356-9377
More

1800flowers Products and Services

Ordered flowers for my wife to celebrate our 25th Anniversary - they failed to deliver them on the requested date. The order was not a rush shipment they had plenty of time to make the delivery. When I called to find out what happened the first person told me not to...
Read more
Anonymous
Disappointed Customer

Add me to the list. I had a similar situation. Ordered way in advance for my wife's 50th birthday.Got email that day that the order is being prepared for delivery. Flowers ne...

Anonymous
Smitty

Any reason you couldn't have made a 10 minute visit to a local florist instead ?

1.0
I didn't like
  • That the ruined my 25th anniversary
#1091146
Reply to reviews