Latest review first
1800Flowers - Left on the front porch to freeze
Ordered a birthday bouquet to be delivered on Wednesday dec.6. My brother was home, they bought the flowers to the front porch and left them. It was 20 degrees outside. By the time they were found the next day, they were freeze burned and wilted. If they would have called, text, or emailed me that they left them i could have called my brother to rescue them.
Company wrote 0 private or public responses to the review from Dec 07.
They never delivered nor gave a refund. You have to investigate. Plus if you happen to use paypal and have your husband's name on the account but the wife (me) ordered the arrangement - they will not issue the refund until they talk to the account owner. I think it...Read more
Company wrote 0 private or public responses to the review from Dec 03.
- Pretty pictures online
I didn't like
- No flowers arrived
November 27, 2018, tried to order Harry and David fruit baskets. Apparently they use this 1800Flowers "company" to deliver for them--my Vermont address got a denial of shipment to that zip code--so did my Maryland address. Apparently Harry and David company doesn't...Read more
Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
- Shipping practice
- Nonexistent shipping
I got a call on the afternoon that my flowers were supposed to be delivered for my mothers birthday, that the florist didn't have "TIME" to deliver them. I do not live in the same state as my mother and sending her flowers is what she loves to receive from me. I...Read more
Company wrote 0 private or public responses to the review from Nov 24.
I didn't like
- Missed delivery date
I placed an order on November 10, 2018 for a funeral memorial. Order was suppose to be delivered on November 15,2018. I called that afternoon asking why my order was not delivered. Was told it would be 11/16. Still not delivered. Was then promised on Monday. Still not...Read more
Company wrote 0 private or public responses to the review from Nov 21.
1800Flowers - Bad arrangement and customer service
We ordered flowers for my daughters birthday and what she received was nothing like the picture seen on the website. We called 1-800-Flowers and they wanted to pick up the flowers that were delivered to my daughter and replace them afterwards. My daughter was not liking the idea of them coming just to pick up the original flowers and said no. 1-800-Flowers has no other resolution to offer. Won't be ordering from them ever again. Very disappointed.
Company wrote 0 private or public responses to the review from Nov 10.
1800Flowers - Bad bad service
Delivered wrong arrangement to my sister to put on my brothers grave. When I complained they wanted her to drive back five house to get the arrangement and return it to them So they would replace it. I will n et use 1-800 againthey suck !
Company wrote 0 public responses to the review from Oct 30.
1800Flowers - Very diappointed
The first time i ordered flowers they didnt arrive until my gf was walking out the door to go home the second time the order never showed up and i called 3 times during the day to see were and when they would be delivered i will never use 1800flower ever agsin
Company wrote 0 public responses to the review from Oct 14.
IT'S UNFORTUNATE THAT WITH THE SIZE OF THIS COMPANY AND ALL THE BUSINESS THEY RECEIVE THAT THEY ARE NOT PROVIDING A MAJOR PIECE OF CUSTOMER SERVICE THAT INCLUDES, ACCURACY ON DATES OF DELIVERY, FOLLOW THROUGH WITH THEIR VENDORS ON TIMELY DELIVERIES & PRESENTATION OF...Read more
Company wrote 0 private or public responses to the review from Oct 05.
I didn't like
- Totally disappointed
1800Flowers - Omg lies !
I ordered flowers for my brothers grave site. I spend a considerable amount. When I saw the flowers they were nothing like what I ordered and paid for a third of the size. When I complained they said and wanted a reorder they said that my sister in law had to drive 5 hours back to his grave site and get the old flowers and give them to the florist before they would replace them. Are you kidding me ! 1-800-you suck !!!!!!!!!!
Company wrote 0 private or public responses to the review from Sep 30.
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