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1800Flowers in Mount Pleasant, South Carolina - FLORIST BEWARE

I was offered a free 4 month membership. I started February 12th and have now sent letter of termination of membership today on March 21st. What a rip off. For the two weeks of February, I did $2,000 of orders and when I saw my statement for February I had $2600 in fees. I owe them $600. I did all that work for nothing. Please do not sign up with Bloomnet/Napco. They are 1800Flowers. I lost all that money on vases and flowers and delivery fees I paid. Please do not sign up with Bloomnet/Napco. You are wasting your time and money. FLORISTS BEWARE …………….
I didn't like
  • How florists are treated by 1800 flowers
#1497389
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I ordered a Funeral arrangement online for next day delivery to the Chuch. I even paid extra for next day delivery. At 5 am the next day I received an email saying THEY TRIED TO DELIVER THE FLOWERS, BUT NO ONE WAS THERE TO RECEIVE THEM. 5AM TO A CHURCH ARE YOU KIDDING....
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1.0
#1496365
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1800Flowers - I felt i was ripped off

my email is chavieswendell23@gmail.com my confirmation # 111108613447 hope u can fix it
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Staff
Style and Design
I didn't like
  • Poor resolution of this issue
  • Overcharge for delivery
#1485995
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I ordered a bunch of flowers to be delivered to a friend at a school in NC on Monday the 23rd February and another bunch to be delivered the next day to the same address to a different friend. On Tuesday I found out that the Monday order had never arrived. I emailed...
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1.0
I didn't like
  • Customer service
  • No delivery
  • No us representative
#1481737
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1800Flowers - Scm and service failiure

You have failed me tremendously. I have emailed your customer service time and again, each time I got one excuse after another and an apology but never an indication you have an intent to deliver or refund me my money for your service failure. I have reported your poor service and non compliance to the BBB for which I have been assigned a case. I have placed an order for a bouquet of flowers on your Saudi Arabia 1800 flowers advertisement for a guaranteed delivery on Order #: W00825242760328 Order Date: 2/7/2019 for a delivery date of February 12, 2019. I intended an early delivery purposely for Valentine occasion but no delivery transpired. I have consistently emailed you requesting a deloivery or refund but you have no indication to do either one. I DEMAND my money back PLEASE!
1.0
Details
Product or Service Quality
#1479974
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1800Flowers - Day late and flower almost dead

1800Flowers - Day late and flower almost dead
The day after the visitation these flowers were delivered to the luncheon as we were leaving. This was after calling 3 times and they lied and said they were delivered the day before.
#1476740
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My husband ordered me an arrangement for Valentine's day. It was delivered to my office and I was embarrassed for anyone to see it. They would have thought he was cheap! The flowers were either wilted or dead and the "arrangement" if you could call it that, was a bunch...
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1.4
#1476165
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Our office ordered flowers for a funeral, we told them it needed to be there by 2 pm. We went to the funeral home, no flowers. They did not arrive until nearly 7pm! Speaking to their customer service was like banging our head on a brick wall. They kept offering to...
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2.2
I didn't like
  • Poor resolution of this issue
  • Being given excuses on the phone
#1472921
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my daughter was to receive flowers on valentines day, her boyfriend spent $75.00 for this service, we waited till 9pm and still no show, I called this am and spoke to first rep, and she informed me that the florist cancelled, HMMM nice of them to let this guy know that...
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#1472718
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Contact 1800Flowers Customer Service

Mailing Address:
1800Flowers
One Old Country Road Suite 500
Carle Place, NY 11514
Phone:
(800) 356-9377
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1800Flowers Products and Services Reviews

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I ordered 2 dozen roses for my wife for valentines day and #1 they arrive fedex in a box had i wanted them in a box i could have gotten them cheaper it is not the same as a person delivering the already arranged flowers at the door its a personal touch that sets it off...
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1.0
#1471950
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