1800Flowers Reviews and Complaints
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3
Issues
resolved
598
Total
reviews
$32.3K
Claimed
losses
$138
Avg
loss
39.5K
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views
What was your experience with 1800Flowers?
Customers don't like
- Did not deliver the product
- Extremely poor customer service
- Bad refund policy
Customers like
- Flowers
- Website
- Pretty pictures online
1800Flowers - Flowers never got my delivery
I order flowers for my wife birthday on June 21 for delivery on June 23 in the morning, the flowers never came. 1 800 flowers SUCKS!!! I will never order flowers again on there web site piece of crap company
To give one star to 1-800 (NO) FLOWERS is too generous. I used the service at the recommendation of my employer and received nothing but absolute disappointment. If 1-800-Flowers is in the business of catering to people's emotions and significant life events,...
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Order medium level of their sympathy Vase and Basket Arrangement for family member. This arrangement was to include white roses, white lilies, white snapdragons, with lush greenery. Picture was beautiful. Instead a bouquet of daisies were delivered, cut flowers from my...
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Flowers were supposed to be delivered on the morning time for a 12:30pm funeral. I received notice at 5:30pm that night that the "flowers have now been delivered". Waaayyyy too late. I requested a refund (via email because the 1-800-FLOWERS phone number has been...
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My daughter sent me flowers for Mother's Day this year. They arrived May 18th, five days after the holiday. The box label was on the bottom of the box so the flowers sat upside-down in the heat for a couple of hours because no one rang the bell. The blooms were broken,...
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I didn't like
- Customer service people lie to you
- 100 percent guarantee does not exist
- Accent of phone operators
I placed an order on 1-800 flowers for my grandfather's casket. I searched for hours online until I found this beautiful arrangement called Blue & White Mixed Half Casket Cover. I was terribly wrong, when I got to the funeral home to say my goodbyes these flowers were...
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I want to make sure I understand...... I ordered and trusted 1-800-flowers with a delivery for a sympathy arrangement that was to represent an entire Church, spent $96.54, that I can't get proof of delivery for and 1-800-flowers wants to offer: 1) a re-delivery to the...
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Absolutely terrible! Originally ordered over phone cause online wasn’t working correctly, then was on the phone an hour trying to correct it with someone who can’t speak English. Then found out they were not delivered a week later after I had to call due to no...
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1800Flowers - 1800 flowers sent out half of a flower arrangement for Mother’s Day order from my son!
My son placed an order through an online flower company. However, the arrangement which was sent to me on Friday 5/11/18 , two days before Mother’s Day, arrived incomplete from 1800-flowers. The reason I say incomplete is because later that day when my son came home &...
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I didn't like
- Insufficient compensation
Similar to 1800Flowers
I had ordered flowers for my wife for "Same Day Delivery" on 5/15/18. I waited for the confirmation that the flowers had been delivered. There were no flowers delivered! There was then a voicemail message left on my phone on the night of 5/15/18 saying "in order to...
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