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Absolutely terrible! Originally ordered over phone cause online wasn’t working correctly, then was on the phone an hour trying to correct it with someone who can’t speak English. Then found out they were not delivered a week later after I had to call due to no...
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1.0
#1260175
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My son placed an order through an online flower company. However, the arrangement which was sent to me on Friday 5/11/18 , two days before Mother’s Day, arrived incomplete from 1800-flowers. The reason I say incomplete is because later that day when my son came home &...
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I didn't like
  • Insufficient compensation
#1257996
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I had ordered flowers for my wife for "Same Day Delivery" on 5/15/18. I waited for the confirmation that the flowers had been delivered. There were no flowers delivered! There was then a voicemail message left on my phone on the night of 5/15/18 saying "in order to...
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1.0
#1257640
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My mom is just getting her flowers today May 16,2018.I placed her order on May,10,2018 im so pissed and on top of that the flowers were dead.I have made several calls in the last 6 days and they only want to refund 50% of my money.My mom lives in Va. and I live in NC.I...
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1.0
#1257509
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I placed an order on May 7th for Mother's Day Delivery. On May 12th, I received confirmation to my email that the order was delivered. When I checked with my mom on May 13th, she said she had not received the flowers. I called customer service on May 13th (Mother's Day...
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#1257250
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1800Flowers - Worst experience

Order flowers for mother’s day . Had them delivered a couple days before . They were terrible. Look like they throw a bunch of flowers in a vase . Email them and sent a picture . They said they were going to send another arrangement the next day . No arrangement contacted 3 days later . They said sorry for inconvenience. Thier were going to send another one out . Still no arrangement
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
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#1257159
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By far the worst experience ever. Ordered flowers for my Mom to arrive Friday before Mother’s Day to avoid any delays, flowers did not arrive and when I called to find out what happened they said delivery will be June 8th!! The earliest they could do was a week from...
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1.0
#1255922
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I WILL NEVER ORDER FROM THEM AGAIN!!! EVER! I they completely ruined my mother's mother's day surprise. They stated in their agreement that they would deliver the flowers early if they could not deliever them on the preferred date (mothers day). I kept calling the...
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1.2
#1255816
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Not only were my flowers not delivered on the day promised, they weren't delivered the day after. I spoke on the phone with representatives for over 2 hours total, between placing the order (the man who took my order was not listening to me or didn't have enough...
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1.6
I didn't like
  • Agents
  • Insufficient compensation
  • Customer service and will never do business with again
#1255727
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Ordered flowers and changed the order within a couple hours and upon delivery a few days later they delivered wrong flowers then proceeded to string me along for 3 days saying "redelivery on the way on the way" 9 phone calls and 3 days later and the end reslult is...
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1.0
#1255607
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