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1800flowers - Aweful. Product never arrived. Order lost

Lost the order. All Asians w poor communication skills. Transpose phone numbers credit card numbers. The credit Card was preauthorized but never shipped. No flowers for gf on Valentine’s Day ;-(
#1190053
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@1800flowers dale 1012 from 1800flowes was the worst customer rep that I ever had he name was dale and his rep # is 1012 he wrote my information completely wrong and instead of Valentine’s Day he sent it the day after a complete idiot could hardly speak English then I...
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1.0
#1189992
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Paid $90 dollars for an arrangement that would delivered on VAlentines Day (yes that very busy day) Not delivered- took my money - their tracking system that the florist was working on the order ( got confirmation email). At 8pm no delivery. Phoned, 1800 flowers, what...
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1.4
#1189981
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1800flowers did not deliver my valentines day order during business hours, my wife had to drive 25 minutes back to work to meet the delivery person in the parking lot. 1800flowers would not stand by their 100% guarantee, I spoke to customer service for 1 1/2 hours...
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1.0
I didn't like
  • Non delivery and terrible customer service
#1189958
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1800flowers - Valentine's day

1800flowers - Valentine's day
1800flowers - Valentine's day
1800flowers - Valentine's day
All my flowers came in Dead and broken. I never received a confirmation number and the customer service sucks. I paid so much for something not even worth it
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1189902
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I wish I would have read online reviews before placing this order. Sympathy flowers were ordered for a co-worker, to be delivered to her home while she was out on bereavement. I ordered them in the morning and was able to choose same day delivery. After placing the...
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#1189812
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1800flowers - Horrible

1800flowers - Horrible
1800flowers - Horrible
Flowers come dying already no water tubes horrible
#1189516
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1800flowers is horrible

Terrible!!! Real time delivery says flowers were delivered and they were not. Stay away they are horrible!! If you get a delivery confirmation call your recipient and don’t assume it made it. This is second time this happened to me.
#1189331
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I placed this order on 02/10 for delivery on 02/13. I received order confirmation. At 6:30pm the order still was not delivered. I called customer service and they said I had to wait until 8pm. NOWHERE on during the order process does it say that deliveries can come...
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1.0
Carle Place, New York
I didn't like
  • Refund scam
  • Poor customer service
  • Product quality
#1189327
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1800flowers - Poor arrangement, communication
1800flowers - Poor arrangement, communication
Ordered largest bouquet of Valentine's Magic ($130) for my grandmother. She sent me a picture of her delivery. Our local grocery stores have better arrangements. Called the local florist who had delivered and was told that they do not receive pictures or even decent...
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4.0
#1188854
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